People Business Partner - GTM

👋 About Owner.com

Owner is the all-in-one platform that restaurants use to succeed online. 

Thousands of restaurant owners use our tools to build their website, drive online orders, create their own branded app, manage their customer relationships, and set up marketing automations. 

You can think of it as Shopify meets HubSpot, but specifically for restaurants. 

Learn more about the problems we are solving for our customers here. 

🌎 Our vision

We’re starting by helping independent restaurants succeed online.

But it’s not just restaurants that need our help. All local service-based businesses are struggling with these same problems. Huge technology corporations are taking their customers, bleeding their profits, and making it hard for them to survive.

So, once we nail the solution for restaurants – we’ll scale it into every other local business type.

In the future we envision, we’ll build the technology that tens of millions of local business owners need to succeed in the digital age.

⭐ Our team

Our team grew from 90 people to over 150 people in 2024. We’ve got top talent from the most successful companies in SMB software like Shopify, HubSpot, DoorDash, Procore and ServiceTitan.

We’ll be scaling even faster in 2025 to keep pace with our customer growth.

🚀 Our traction

In just over 3 years we've generated tens of millions in revenue, served millions of guests, and have processed hundreds of millions of orders.

More importantly, we’ve helped thousands of restaurant owners save their businesses - and not  only survive, but thrive.

🫵 Why we’re looking for you

As our first People Business Partner at Owner.com you will have the unique opportunity to shape the business partner function of the People Ops team. In this position, you will play a pivotal role in aligning our People Ops strategies with our business objectives, partnering closely with the Chief Revenue Officer (CRO) supporting all go-to-market teams including Business Development, Sales, Revenue Ops, Customer Launch, Partnerships and Growth Marketing. Embedding yourself into the business, you’ll act as a strategic partner, advisor, and coach to leadership and team members, fostering a culture of collaboration and performance.

If you are looking for an opportunity to make a significant impact within a hyper growth and innovative environment, this is the role for you.

This role is 100% remote and can be based anywhere in the United States or Canada.

• Strategic Partnership: Collaborate with go-to-market leadership to understand business needs and develop People Ops strategies that drive organizational effectiveness and support rapid growth.
• Talent Acquisition: Partner with our Talent team to attract and hire top talent; develop retention strategies to drive business growth.
• Employee Development: Design and implement training programs and career development initiatives that equip team members with the skills necessary for success in their roles and support career advancement.
• Performance Management: Partner with leadership, providing guidance on performance management to foster a culture of accountability and recognition.
• Culture and Engagement: Champion initiatives that promote Owner’s values and drive positive workplace culture and employee engagement. Gather and analyze employee feedback to drive improvements.
• People Ops Analytics: Utilize People Ops metrics and analytics to assess the effectiveness of HR programs and make data-driven decisions that align with business objectives.
• Compliance and Policies: Ensure People Ops practices comply with legal regulations in consideration of a global workforce and develop policies that support the business and meet country specific needs.

• Business Development
• Sales
• Revenue Ops
• Customer Launch
• Partnerships
• Growth Marketing

• Minimum of 5 + years of demonstrated experience in People Operations, with a focus on business partnership in a sales organization, preferably in a start-up environment and supporting a global workforce.
• Thrives in a dynamic, fast-paced startup environment with the agility and enthusiasm to adapt quickly, tackle diverse challenges, and contribute effectively to a high-energy team.
• Proven Experience creating and implementing strategies that drive organizational effectiveness.
• Strong Knowledge and understanding of local legislation as it relates the the US, Canada & LATAM.
• Expertise in organizational development, including a strong understanding of talent acquisition, employee engagement and performance management.
• Excellent judgement and problem thinking skills.
• Proficiency in HR tech stack (preferably Rippling HRIS & Lattice), with the ability to interpret data and drive actionable insights.
• Excellent communication, interpersonal, and leadership skills with the ability to influence and empower team members at all levels.

• This role's estimated base salary range is $135k - $155k USD, plus a generous pre-IPO equity package.
• Other benefits include comprehensive health coverage, work from anywhere (100% remote workplace), unlimited PTO - plus extra fun perks!

🚩 Notice - Employment Scams

Please note that any communication from our hiring team regarding job opportunities will only be made by an Owner employee with an @owner.com email address.

We will never ask you to provide personal or financial information, including but not limited to: your social security number, credit card numbers, passport information and other related banking information. If you believe you are being contacted by scammer, please mark the communication as "phishing" or “spam” and do not respond.