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Revenue Operations Manager, Sales Strategy

👋 About Owner.com


Owner is the all-in-one platform that restaurants use to succeed online. 


Thousands of restaurant owners use our tools to build their website, drive online orders, create their own branded app, manage their customer relationships, and set up marketing automations. 


You can think of it as Shopify meets HubSpot, but specifically for restaurants. 


Learn more about the problems we are solving for our customers here


🌎 Our vision


We’re starting by helping independent restaurants succeed online.


But it’s not just restaurants that need our help. All local service-based businesses are struggling with these same problems. Huge technology corporations are taking their customers, bleeding their profits, and making it hard for them to survive.


So, once we nail the solution for restaurants â€“ we’ll scale it into every other local business type.


In the future we envision, we’ll build the technology that tens of millions of local business owners need to succeed in the digital age.



🚀 Our traction


In just over 3 years we've generated tens of millions in revenue, served millions of guests, and have processed hundreds of millions of orders.


More importantly, we’ve helped thousands of restaurant owners save their businesses - and not  only survive, but thrive.



⭐ Our team


Our team grew from 90 people to over 150 people in 2024. We’ve got top talent from the most successful companies in SMB software like Shopify, HubSpot, DoorDash, Procore and ServiceTitan. We’ll be scaling even faster in 2025 to keep pace with our customer growth.


How we work: Owner is a remote-first, global company with a home base in San Francisco. For some of our creative teams we prioritize in-person collaboration at our SF HQ. The rest of our employees are distributed throughout the world.


đŸ«” Why we’re looking for you


This role will be the conduit between our Revenue Operations function and our Sales and Partnerships team. This person will serve the critical role of being embedded within the function they support, documenting their process, identifying areas for improvement, and then advocating their designs to the RevOps leader according to how it will impact company level objectives. This provides an incredible opportunity to gain deep knowledge about critical areas of the business and drive strategic change as the business grows.


This role is 100% remote and can be based anywhere in the United States or Canada.


đŸ’» The impact you will have
  • Be the person who creates and maintains the visual map of a critical function of the business, who would be called upon to provide context and clarity in strategic decision-making
  • Operate as a member of the Sales and Partnerships leadership team who can affect change within our GTM technology processes
  • Work closely with dedicated resources from the Data Analytics and Enablement teams to design and propose process changes and then roll out process improvements
  • Work with the RevOps Agile Development Team to monitor progress, test and deploy process improvements to the team


đŸ‘„ Who you’ll work with
  • Director of RevOps
  • Chief Revenue Officer
  • RevOps Agile Project Manager
  • VP of Sales & VP of Partnerships
  • Director of Enablement


✅ Minimum requirements
  • 5+ Years of GTM Strategy and Revenue Operations Roles
  • A understanding of Salesforce Administration (for process design and testing purposes)
  • Agile Methodology knowledge, experience or certifications
  • Ideally some tenure as a customer-facing Account Executive, Customer Success Manager or front-line leader.
  • Ability to deeply understand the sales motion and identify roadblocks to efficiencies. This person will be excited by these complex problems and will want to solve for them.
  • Project Management experience would be considered an asset.


🏆 Pay and benefits

The estimated base salary range for this role is below per country. This role will also include a generous equity pre-IPO equity package.


USA: $130,000k - $160,000k USD

Canada: $120,000k - $140,000k CAD


Other benefits include comprehensive health coverage, work from anywhere (100% remote workplace), unlimited PTO - plus extra fun perks!



đŸš© Notice - Employment Scams

Please note that any communication from our hiring team regarding job opportunities will only be made by an Owner employee with an @owner.com email address.


We will never ask you to provide personal or financial information, including but not limited to: your social security number, credit card numbers, passport information and other related banking information. If you believe you are being contacted by scammer, please mark the communication as "phishing" or “spam” and do not respond.

Average salary estimate

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$130000K
$160000K

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What You Should Know About Revenue Operations Manager, Sales Strategy, Owner

Are you ready to take your career to new heights as a Revenue Operations Manager at Owner.com? We're redefining the way restaurants succeed online, and we need visionary talent like you to help us along the way. As a part of our Sales and Partnerships team, you'll be essential in bridging the Revenue Operations function and ensuring that our strategies align with company objectives. Your responsibilities will include documenting processes, pinpointing improvement areas, and collaborating with various teams to develop and implement effectively streamlined processes. Imagine working with a dedicated group of professionals, including the Director of RevOps and Chief Revenue Officer, to build a visual map that enhances our go-to-market technology processes. With a focus on creating impactful changes, you'll help drive strategic growth for Owner.com while being a catalyst for transformation in the restaurant industry and beyond. Plus, this role is completely remote, allowing you the flexibility to work from anywhere in the United States or Canada. If you're equipped with 5+ years of experience in GTM Strategy and Revenue Operations, alongside knowledge of Salesforce Administration and Agile Methodology, then we want to hear from you. You'll also enjoy a competitive salary, generous equity options, and comprehensive health coverage as part of the Owner.com family. Get ready to join a fast-growing team that has already made a significant impact on local businesses and is poised to shape the future of an entire industry!

Frequently Asked Questions (FAQs) for Revenue Operations Manager, Sales Strategy Role at Owner
What are the responsibilities of a Revenue Operations Manager at Owner.com?

The Revenue Operations Manager at Owner.com is vital in connecting the Revenue Operations function with the Sales and Partnerships team. Key responsibilities include documenting processes, identifying areas needing improvement, and proposing changes that align with company-level objectives. You'll work closely with various teams to implement strategic process improvements and play a significant role in our go-to-market technology processes.

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What qualifications are required for the Revenue Operations Manager role at Owner.com?

To qualify for the Revenue Operations Manager position at Owner.com, applicants should have a minimum of 5+ years in GTM Strategy and Revenue Operations roles. Familiarity with Salesforce Administration is essential for process design and testing. Additionally, a background in project management and Agile Methodology experience will be beneficial in effectively executing the role.

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Is the Revenue Operations Manager position at Owner.com fully remote?

Yes, the Revenue Operations Manager position at Owner.com is 100% remote, allowing candidates to work from anywhere within the United States or Canada. This flexibility is part of our commitment to promoting a healthy work-life balance.

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What is the salary range for the Revenue Operations Manager at Owner.com?

The estimated base salary range for the Revenue Operations Manager at Owner.com varies based on location. In the USA, it ranges from $130,000 to $160,000, while in Canada, it ranges from $120,000 to $140,000. In addition, the role includes a generous pre-IPO equity package and comprehensive benefits.

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What companies have team members at Owner.com previously worked for?

Owner.com boasts a diverse team with talent from leading companies in the SMB software space, such as Shopify, HubSpot, DoorDash, Procore, and ServiceTitan. This wealth of experience enhances the innovative strategies we employ to help local service-based businesses succeed.

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What type of growth is Owner.com experiencing?

Owner.com is experiencing rapid growth, having expanded our team from 90 to over 150 members within just a year and processing hundreds of millions of orders. This growth underscores our commitment to helping local businesses thrive in an increasingly competitive market.

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How does the Revenue Operations Manager contribute to Owner.com's mission?

The Revenue Operations Manager plays a critical role in Owner.com's mission by optimizing our processes to drive effective sales strategies and improve overall operational efficiency. By facilitating collaboration between teams and proposing data-driven improvements, you'll make a substantial contribution toward establishing Owner.com as the go-to digital solution provider for local businesses.

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Common Interview Questions for Revenue Operations Manager, Sales Strategy
Can you describe your experience with revenue operations and how it relates to the role at Owner.com?

In preparing for this question, focus on highlighting specific projects or strategies you've implemented in your previous roles. Discuss how these experiences have contributed to your understanding of revenue operations and provide real-world examples of how you've successfully driven improvements.

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How do you identify areas of improvement in current processes?

To effectively tackle this question, consider discussing methodologies you've employed, like data analysis or team feedback sessions. Provide details on a specific situation where you identified a process inefficiency, the approach you took to tackle it, and the positive outcomes that resulted.

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What Agile methodologies have you applied in your previous roles?

When answering this question, consider elaborating on your direct experience with Agile methodologies. Explain conceptually what Agile means to you and give concrete examples of projects where Agile principles led to increased efficiency and collaboration among teams.

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Describe a time when you had to manage a project with multiple stakeholders.

For this question, it's best to structure your response around a specific project that involved diverse stakeholders. Detail how you facilitated communication, aligned objectives, and ensured everyone was on the same page throughout the project's progression.

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How do you approach documentation and process mapping?

Respond by stressing the importance of clear, accessible documentation. Share methods you've used, such as creating visual process maps or flowcharts, and highlight the positive impact they had on team alignment and efficiency.

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Can you explain a challenging sales operation problem you’ve solved?

This is an opportunity to showcase your problem-solving skills. Provide an example of a specific problem you've encountered and detail the steps you took to analyze it, implement a solution, and measure the improvements achieved afterward.

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What tools and technology are you experienced with that would benefit your role at Owner.com?

Be sure to mention specific tools and technologies you're proficient in, especially those related to revenue operations. Discuss how your expertise with these tools can streamline processes and enhance overall operational flow at Owner.com.

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How do you stay updated with industry trends related to revenue operations?

Discuss your ongoing commitment to professional development, such as regular reading of industry publications, active participation in professional networks, or attendance at relevant conferences. This shows your dedication to growing within your field and applying new insights to your role.

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Why do you want to work for Owner.com?

Prepare for this question by reflecting on what drew you to Owner.com, such as its mission, values, and growth trajectory. Discuss how your personal career goals align with the company's objectives and how you envision contributing to Owner.com's mission.

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What metrics do you consider crucial in evaluating the success of revenue operations?

In your response, mention key performance indicators (KPIs) such as revenue growth, customer acquisition costs, sales cycle efficiency, and customer lifetime value. Explain why each metric is important and how it reflects the effectiveness of revenue operations.

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Owner.com is the all-in-one platform that helps restaurant owners drive direct sales, save money on fees, and manage their online presence. Owner.com powers direct online ordering for restaurants through their website. Owner.com helps them take ba...

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Full-time, remote
DATE POSTED
November 29, 2024

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