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Sr Staff Engineer Software (ADEM - Autonomous Digital Experience Management)

Company Description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.

As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!

At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision.

Job Description

Your Career

Palo Alto Networks' ADEM (Autonomous Digital Experience Management) group is seeking an accomplished Senior Staff Software Engineer with expertise in developing client-side software for Windows and macOS. You will be part of a world-class engineering team working on innovative solutions in the ADEM domain, focusing on building robust, efficient, and scalable agents for monitoring and enhancing digital experiences. You will collaborate with a multi-functional team of engineers to design and develop software systems that address complex challenges in the ADEM space, driving performance and reliability across diverse environments.

Your Impact

  • Responsible for complete software development process including requirement analysis, design, development, deployment, and support
  • Collaborate with other cross functional teams in order to create tight integrations of product features and infrastructure
  • Write clean, testable, readable, scalable and maintainable code that scales and performs well for thousands of customers
  • Participate actively and be a factor to design and development discussions
  • Identify areas for improvement within the team and actively push for positive change through new initiatives or optimizations

Qualifications

Your Experience 

  • 6+ years of solid experience in programming, design, and development, with a focus on client-side software for Windows and macOS
  • Strong understanding of system-level programming, including OS-specific features, file systems, and inter-process communication
  • Extensive hands-on (expert level) programming skills in C++, C#, Objective-C, or Swift, with experience building and optimizing desktop applications for Windows, macOS and Linux platforms
  • Proven expertise in developing cross-platform software solutions, including experience with native SDKs for Windows and macOS
  • Experience in building multithreaded, concurrent, and performance-optimized applications, with a focus on reliability and low resource consumption
  • Strong understanding of network protocols (TCP/IP, HTTP/HTTPS), socket programming, and VPN technologies
  • Familiarity with software deployment, auto-update mechanisms, and version management on client devices
  • Knowledge of telemetry data collection, including logs, metrics, and traces, and integration with client-side observability tools
  • Experience in designing intuitive user interfaces and seamless background processes, ensuring minimal disruption to end-user activities
  • Exposure to CI/CD pipelines and tooling specific to desktop application development (e.g., Jenkins, GitLab CI/CD), and automated testing frameworks for Windows and macOS
  • Strong knowledge of system security, including encryption, secure communication, and client-side security best practices
  • Experience with packaging, signing, and distributing client software through channels like Windows Installer (MSI), Windows Store, and Apple’s Developer tools and App Store
  • Familiarity with performance monitoring, troubleshooting tools, and system diagnostics on both Windows and macOS
  • Knowledge of network infrastructure and security concepts is a plus
  • M.S./B.S. degree in Computer Science or Electrical Engineering or a related field or equivalent military experience required

Additional Information

The Team

Our engineering team is at the core of our products – connected directly to the mission of preventing cyberattacks. We are constantly innovating – challenging the way we, and the industry, think about cybersecurity. Our engineers don’t shy away from building products to solve problems no one has pursued before. We define the industry, instead of waiting for directions. We need individuals who feel comfortable in ambiguity, excited by the prospect of a challenge, and empowered by the unknown risks facing our everyday lives that are only enabled by a secure digital environment.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $126000 - $204500/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.

Our Commitment

We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at  [email protected].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Is role eligible for Immigration Sponsorship?: Yes

Average salary estimate

$165250 / YEARLY (est.)
min
max
$126000K
$204500K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sr Staff Engineer Software (ADEM - Autonomous Digital Experience Management), Palo Alto Networks

Join Palo Alto Networks as a Senior Staff Engineer Software in the ADEM (Autonomous Digital Experience Management) group, located in the heart of Santa Clara, CA. This is an amazing opportunity for someone who is passionate about developing cutting-edge client-side software for both Windows and macOS environments. As a part of our world-class engineering team, you’ll delve into building robust, efficient, and scalable agents that enhance digital experiences and tackle complex challenges in the ADEM domain. In this role, you will take charge of the entire software development process from requirement analysis through to support and deployment. You’ll collaborate closely with various cross-functional teams to ensure seamless integration of product features, writing clean and maintainable code that serves thousands of customers. We value creativity and initiative, so we encourage you to participate actively in design and discussion sessions, pushing for improvements and optimizations within our team. We’re looking for someone with at least 6 years of solid programming and development experience, especially in system-level programming, who can develop cross-platform solutions while understanding the intricacies of network protocols and system security. At Palo Alto Networks, you won’t just be another employee, but a vital part of a team committed to innovation and collaboration as we strive to redefine cybersecurity. If you have the skills and are excited to make a real impact, we can't wait to see what you can bring to our team!

Frequently Asked Questions (FAQs) for Sr Staff Engineer Software (ADEM - Autonomous Digital Experience Management) Role at Palo Alto Networks
What can I expect as a Senior Staff Engineer Software at Palo Alto Networks?

As a Senior Staff Engineer Software in the ADEM group at Palo Alto Networks, you will be involved in every phase of the software development lifecycle, including requirement analysis, design, coding, and deployment. You will collaborate with cross-functional teams to build efficient and scalable client-side applications that enhance digital experiences, allowing you to make a significant impact on our users' cybersecurity.

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What qualifications do I need to apply for the Senior Staff Engineer Software position at Palo Alto Networks?

To qualify for the Senior Staff Engineer Software role at Palo Alto Networks, you need at least 6 years of experience in programming and software development, particularly in client-side software for Windows and macOS. Proficient knowledge of programming languages such as C++, C#, Objective-C, or Swift is crucial, along with a solid understanding of system-level programming and network protocols.

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Is remote work an option for the Senior Staff Engineer Software position at Palo Alto Networks?

While Palo Alto Networks promotes collaboration and values in-person interactions, there is flexibility offered for remote work on an as-needed basis. This approach encourages team members to connect casually while still accommodating individual work-life needs.

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What types of projects will I work on as a Senior Staff Engineer Software at Palo Alto Networks?

In the Senior Staff Engineer Software role, you will work on innovative projects focused on developing and optimizing client-side software solutions that enhance digital experiences. This includes building scalable software agents and ensuring their performance and reliability across various environments.

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What development methodologies are used at Palo Alto Networks?

Palo Alto Networks employs modern development methodologies, including Agile practices and CI/CD pipelines, which enhance collaboration, speed of delivery, and innovation. As a Senior Staff Engineer Software, you will have the opportunity to engage actively in these processes while contributing to continuous improvement efforts.

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What is the work culture like for a Senior Staff Engineer Software at Palo Alto Networks?

The work culture at Palo Alto Networks is built on collaboration, innovation, and respect for individual perspectives. As a Senior Staff Engineer Software, you will be part of a diverse and inclusive team committed to challenging the status quo in cybersecurity and driving positive change within the organization.

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What opportunities for career growth does Palo Alto Networks provide for Senior Staff Engineer Software?

Palo Alto Networks is dedicated to ongoing learning and professional development. As a Senior Staff Engineer Software, you will have access to personalized learning programs and various resources that support your career growth, enabling you to build skills and advance your career in cybersecurity engineering.

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Common Interview Questions for Sr Staff Engineer Software (ADEM - Autonomous Digital Experience Management)
What programming languages are you most proficient in for the Senior Staff Engineer Software role at Palo Alto Networks?

Discuss your experience with languages such as C++, C#, Objective-C, or Swift, highlighting your expertise in developing client-side applications for Windows and macOS. Provide specific examples of projects where you utilized these languages and the impact of your work.

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Can you explain your experience with cross-platform software development?

Outline your experience with developing software that runs on multiple platforms, focusing on the challenges and solutions you encountered. Demonstrating your understanding of native SDKs for both Windows and macOS will showcase your versatility and ability to manage diverse environments.

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How do you approach debugging and troubleshooting client-side applications?

Describe your systematic approach to identifying issues in software, using debugging tools and thorough testing methods. Use examples to illustrate how your troubleshooting skills have led to improved performance and reliability in previous projects.

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What strategies do you use to ensure code maintainability and scalability?

Discuss best practices for writing clean, scalable code. Emphasize the importance of code reviews, modular design, and documentation. Share specific instances where maintaining code became crucial during a project's lifecycle.

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Can you describe your experience with CI/CD pipeline implementation?

Provide insights into your previous experience with CI/CD tools and how they were utilized within your team to improve development efficiency. Talk about the specific tools you’ve used like Jenkins or GitLab CI/CD, and the positive outcomes from adopting these methodologies.

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What is your understanding of network protocols and their relevance to client-side software?

Explain key network protocols such as TCP/IP and HTTP/HTTPS, and their importance in enabling smooth communication for client-side applications. Discuss how your knowledge of these protocols has informed the design and functionality of software you’ve developed.

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How do you ensure the security of client-side applications you develop?

Discuss the security best practices you follow, including encryption methods, secure communications, and client-side security measures. Sharing experiences where you successfully mitigated security risks will bolster your response.

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Can you give an example of a design challenge you've faced and how you overcame it?

Be prepared to share a specific design challenge related to applications you have worked on. Explain the steps you took to assess the problem, collaborate with team members, and implement a successful solution.

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How do you stay updated on developments in software engineering and cybersecurity?

Describe your commitment to professional growth by mentioning online courses, relevant certifications, conferences, or industry publications you follow. Show how continuous learning contributes to your effectiveness as a Senior Staff Engineer Software.

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What motivates you to work in the cybersecurity field?

Share your passion for contributing to cybersecurity and protecting digital lives. Discuss how this motivation drives your efforts in software development and innovation within your work as a Senior Staff Engineer Software at Palo Alto Networks.

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Being the cybersecurity partner of choice, protecting our digital way of life.

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