The Manager, Clinical Resource Management (Case Management or Utilization Review) supervises, facilitates, and coordinates the Care Management systems, and supports the Palomar Health Strategic Plan across the district. This includes all the activities of the Case Managers and Social Workers. The position evaluates the patient care outcomes as well as the financial outcomes this system impacts. This position collaborates with all hospital departments within Palomar Health; medical staff, Home Health Care/Hospice agencies; durable medical equipment companies; nursing homes; and others to assure patient care coordination is efficient, of high quality and cost effective. He/she is responsible for the operational functions of the department including staffing, scheduling, performance management and financial/productivity. This position assists in teaching others how to analyze patient care data and how to present it to reach the goals of the organization. The position is required to work with all financial payers for reimbursement and excellent discharge planning. He/she follows Palomar Health's Values and assures that these standards are followed by the department's associates. Actively participates in development and monitoring of strategic initiatives as defined by the CRM leadership team.
Speak and read English at a level that is sufficient to satisfactorily perform the essential functions of the position. Knowledge of standard office equipment (i.e., calculator, fax, photocopier) and personal computer and computer software skills (i.e., MS Windows, Excel, Access, Word, Powerpoint, internet, e-mail). Windows computer skills including proficient use of keyboarding, use of mouse or keys for functions such as selecting items, use of drop down menus, scroll bars, opening folders, copying and similar operations required upon employment or within the 1st two weeks of employment to perform the essential functions of the job. Performs other duties as assigned. Follows Palomar Health rules, policies, procedures, applicable laws and standards. Carries out the mission, vision, and quality commitment of Palomar Health.
Job Requirements