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Practice Manager- OBGYN

Under the direction of the Director, Multi-Specialty Operations, the Practice Manager will lead and facilitate the overall operations, development and success of the clinical site. Ensures the highest level of service, productivity and coordination with every patient, physician, and team member interaction.
* Oversees the operations of clinical and non-clinical care for the site(s), ensuring compliance with established regulations and standards including quality assurance, confidentiality, and medical records documentation
* Maintains operational and strategic site specific action plans that account for the organization's goals, objectives, tactics and accomplishments
* Develops and implements practice standards and oversees all tasks related to the financial performance of the practice, including strategic planning such as forecasting, developing projections and providing recommendations and justifications
* Oversees responsibility and monitors progress for all assignment groups in completion of onboarding and offboarding tasks associated with mid-level providers and providers
* Provides direct supervision to support staff (front and back office) ensuring optimal patient flow and high clinical quality
* Ensures timely communication with Palomar Health Medical Group's departments and other resources to resolve problems, develop/improve relations, and further the mission, goals and values of Palomar Health Medical Group
* Serves as the key problem-solving resource for staff on patient issues. Studies patient needs/trends and recommends solutions to ongoing patient care problems.
* Collaborates with operations leadership on development and implementation of clinic goals, policies, procedures, budget plans and work standards
* Monitors and improves practice key performance indicators related to revenue cycle, patient satisfaction, and access standards
* Facilitates medical practice meetings related to clinic effectiveness and emergency/disaster response systems
* Collaborates with all subject matter experts including human resources, information technology, finance, clinical services and practice development
* Assists with budget planning and approves department expenditures
* Ensures staff is trained on abiding and adhering to HIPAA requirements
* Ensures excellent customer service by setting and enforcing expectations for employees

Speak and read English at a level that is sufficient to satisfactorily perform the essential functions of the position. Knowledge of standard office equipment (i.e., calculator, fax, photocopier) and personal computer and computer software skills (i.e., MS Windows, Excel, Access, Word, Powerpoint, internet, e-mail). Windows computer skills including proficient use of keyboarding, use of mouse or keys for functions such as selecting items, use of drop down menus, scroll bars, opening folders, copying and similar operations required upon employment or within the 1st two weeks of employment to perform the essential functions of the job. Performs other duties as assigned. Follows Palomar Health rules, policies, procedures, applicable laws and standards. Carries out the mission, vision, and quality commitment of Palomar Health.

 

Job Requirements

 

Minimum Education: High school diploma
Preferred Education: Bachelor's degree in health or business administration highly preferred
Minimum Experience: 2-3 years
Preferred Experience: 3-5 Years
Required Certification: CPR Certification
Preferred Certification: Not Applicable
Required License: Not Applicable
Preferred License: Not Applicable
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CEO of Palomar Health Medical Group
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Ryan Olsen
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Average salary estimate

$70000 / YEARLY (est.)
min
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$60000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Practice Manager- OBGYN, Palomar Health Medical Group

If you're passionate about healthcare management and want to play a significant role in patient care, the Practice Manager - OBGYN position at Palomar Health Medical Group may be your next career adventure! As a cornerstone of the clinical site operations, you will ensure that every patient interaction is seamless and satisfying, implementing strategies for both clinical and non-clinical care. You'll appreciate the opportunity to shape practice standards, driving the financial performance of OBGYN services while fostering a team-oriented atmosphere. Collaborating with various departments, you will be at the forefront of resolving patient issues, promoting quality assurance, and enhancing overall operational efficiency. Your experience will directly impact our goals concerning patient satisfaction, revenue cycle performance, and compliance with healthcare regulations. Rather than just managing tasks, you'll be inspiring and guiding the support staff, ensuring they embody the spirit of excellent customer service. Overseeing strategic planning and action plans, your insight will be vital in forecasting and executing budgetary responsibilities. Combined with a focus on HIPAA compliance and successful onboarding processes, you'll ensure that Palomar Health continues to be a leader in the field of OBGYN care. This is more than just a job; it's a chance to truly make a difference in the medical community. Ready to lead and innovate? Join us at Palomar Health Medical Group and help us keep our focus on exceptional patient care!

Frequently Asked Questions (FAQs) for Practice Manager- OBGYN Role at Palomar Health Medical Group
What does a Practice Manager - OBGYN do at Palomar Health Medical Group?

The Practice Manager - OBGYN at Palomar Health Medical Group oversees clinical and non-clinical operations, ensuring compliance with regulations, maintaining high standards of patient care, and providing financial oversight for the practice. This role includes strategic planning, staff management, and direct involvement in improving patient satisfaction and operational efficiency.

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What skills are required for the Practice Manager - OBGYN position at Palomar Health Medical Group?

Skills for the Practice Manager - OBGYN position include strong leadership, excellent communication, and proficiency in financial management. Familiarity with healthcare regulations, operational standards, and effective problem-solving abilities are crucial for ensuring excellent patient care and organizational success at Palomar Health Medical Group.

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What educational background is preferred for the Practice Manager - OBGYN at Palomar Health Medical Group?

A Bachelor's degree in health or business administration is highly preferred for the Practice Manager - OBGYN role at Palomar Health Medical Group. Additionally, relevant experience in healthcare management enhances your candidacy for this influential position.

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How much experience is needed to apply for the Practice Manager - OBGYN position at Palomar Health Medical Group?

Candidates for the Practice Manager - OBGYN position at Palomar Health Medical Group are typically expected to have 2-3 years of relevant experience, while 3-5 years is preferred. This experience helps in managing multifaceted responsibilities effectively.

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What would be the daily responsibilities of a Practice Manager - OBGYN at Palomar Health Medical Group?

A Practice Manager - OBGYN at Palomar Health Medical Group will manage daily operations, supervise staff, ensure compliance with healthcare regulations, implement practice standards, oversee patient interactions, and collaborate with different departments to achieve operational goals.

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What type of environment does the Practice Manager - OBGYN at Palomar Health Medical Group work in?

The Practice Manager - OBGYN at Palomar Health Medical Group works in a dynamic healthcare environment focused on patient-centered care. The role involves collaboration with multidisciplinary teams and direct interaction with patients and healthcare professionals to foster a supportive and efficient clinical atmosphere.

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Is CPR certification required for the Practice Manager - OBGYN position at Palomar Health Medical Group?

Yes, CPR certification is required for the Practice Manager - OBGYN role at Palomar Health Medical Group to ensure that the manager can respond effectively to any medical emergencies that may arise within the practice setting.

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Common Interview Questions for Practice Manager- OBGYN
Can you describe your management style as a Practice Manager - OBGYN?

In answering this question, emphasize how you promote collaboration, set clear expectations, and encourage team input. Be sure to highlight your experience in creating a supportive environment that focuses on patient care while managing operational efficiencies.

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How do you handle conflicts within your team?

When answering this question, discuss your approach to conflict resolution, such as facilitating open communication, understanding perspectives, and promoting a culture of respect. Share examples of past experiences where you successfully resolved conflicts in a healthcare setting.

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What strategies do you use to ensure patient satisfaction?

Talk about your methods for assessing patient satisfaction, such as surveys or direct feedback, and how you use that information to implement strategies for improvement. Highlight your commitment to fostering an inclusive and positive patient experience.

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Can you provide an example of how you managed a challenging situation with a patient?

Use the STAR method (Situation, Task, Action, Result) to explain the scenario: describe the challenge, your approach to solving it, and the positive outcome. This shows your problem-solving abilities and patient-centered focus.

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How do you prioritize tasks in a busy clinical environment?

Discuss your organizational skills and how you assess urgent tasks versus important ones. You can mention tools or methods you use to stay on top of various responsibilities while ensuring the quality of care is not compromised.

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What role does financial oversight play in your job as a Practice Manager - OBGYN?

Explain the importance of financial oversight, including budgeting, forecasting, and revenue cycle management. Emphasize your experience in developing strategies to improve a practice's financial health without sacrificing patient care quality.

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How do you ensure compliance with healthcare regulations?

Outline your understanding of key healthcare regulations, including HIPAA, and your strategies for maintaining compliance, such as staff training, regular audits, and updating practice protocols as necessary.

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What experience do you have with strategic planning in a medical practice?

Share specific experiences where you were involved in creating and implementing strategic plans aimed at improving operational efficiency or patient satisfaction. Describe the outcomes and how you measure success.

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How do you collaborate with other departments to meet clinic goals?

Discuss your approach to inter-departmental collaboration, stressing clear and open communication and regular meetings. Share examples where teamwork led to successful outcomes for the clinic.

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Why are you interested in working as a Practice Manager - OBGYN at Palomar Health Medical Group?

Be genuine in your response, highlighting your passion for patient care, interest in women's health, and alignment with the mission and values of Palomar Health Medical Group. Explain how you can contribute to their goals and vision.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
November 27, 2024

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