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Job details

L1 Support Agent

Palta is a tech platform developing health-focused mobile apps. They are seeking a skilled Customer Support L1 Representative for their growing team.

Skills

  • Customer service skills
  • Fluency in written English
  • Self-organization
  • Technologically inclined

Responsibilities

  • Monitoring of incoming messages
  • Work with user feedback
  • Collaboration with Community, QA, marketing and Development teams
  • Turning negative customer situations into positive experiences

Benefits

  • Competitive salary
  • Fully Remote
  • Premium SIMPLE subscription
  • 21 days annual leave
  • Internet Coverage
  • Emergency Days
  • Bonus System for extraordinary results
To read the complete job description, please click on the ‘Apply’ button
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Palta is a health & well-being technology company. We're guided by real passion and curiosity to transform bright ideas into worldwide products with delivering real results. - 2,4m subscribers - 46m MAU - 600+ employees Two-thirds of diseases a...

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SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$40,000/yr - $60,000/yr
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
August 8, 2024

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