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Product Manager - Situational Awareness

Who we are


The problem: Every minute matters in fire response.  As climate change amplifies the intensity of wildfires—with longer fire seasons, dryer fuels, and faster winds—new ignitions spread faster and put more communities at risk. Today, most wildfires are detected by bystanders and reported via 911, meaning it can take hours to detect a fire, verify its exact location and size, and dispatch first responders. Fire authorities need a faster way to detect, confirm, and pinpoint fires so that they can quickly respond—preventing small flare-ups from becoming devastating infernos.


About Pano: Pano is a venture-backed early-stage climate tech startup that is the leader in wildfire early detection, leveraging the latest advancements in IoT, AI, satellites, and SaaS software to deliver actionable intelligence to customers. Pano leverages mountaintop cameras and satellites to detect the first traces of smoke and put real-time fire images in the hands of asset owners and first responders to speed up containment. Pano is already partnering with major utilities, fire authorities, and government agencies in the USA and Australia. Recent media coverage includes being named one of the Top 10 most innovative companies in AI of 2023 by FastCompany and recipient of the Innovative Mobile Service and Application Award at Mobile World Congress through our partnership with T-Mobile.


Pano brings together a diverse team bridging frontline, wildland firefighting experience with best-in-class know-how in operations, logistics, artificial intelligence, and software. Our team is composed of experienced technology professionals from companies such as Apple, Cisco, Nest, DoorDash and Meta. Headquartered in San Francisco with an office and factory in the Mission District, our hybrid team works from locations around the world. Founded in mid-2020, we’ve raised over $40M from leading VC funds. 


The Role 


As a member of our product team you will nurture and grow how our product enables emergency managers and wildland firefighters to protect lives, communities, and our forests. We support customers across multiple industries (utilities, forestry, renewables, etc) that face an ever-increasing risk of wildfire and a growing Wildland Urban Interface.  Your core responsibility will be to lead collaboration with engineering, design, customer success, and operations to discover useful, usable, and feasible capabilities that bring clear value to our users and support our mission. You also develop empathy for your customers so you can optimally translate those opportunities into well-defined problems for your partners in engineering and design to seek solutions to. As a champion for your product domain you are the voice of the customer, driving transformation in your product and the organization.


What you’ll do
  • Define and manage the entire product lifecycle from concept and definition through development, detailed product specifications, and launch, in close collaboration with engineering and design. 
  • Influence the product line strategy and roadmap, including long-term vision, user segment insights, technical innovation, market trends, and platform capabilities. 
  • Be the voice of the customer, curating product definitions and communicating requirements from our customers. 
  • Drive decision-making on nuanced product trade-offs informed by key user journeys, technical insights, and product strategy. 
  • Collaborate cross-functionally with teams such as marketing, sales, and customer support to ensure cohesive product development and launch. 
  • Monitor and analyze product performance, using data-driven insights to inform continuous improvement and identify new opportunities. 
  • Champion user-centered design principles, ensuring that the user experience is at the forefront of product development.


What you’ll bring
  • 5-7 years of experience in product management.
  • BS/BA Degree in a technology-related field or equivalent experience.
  • A track record of shipping successful products
  • The technical chops to learn new tools, technologies, and concepts to work collaboratively together with engineering and customers.
  • Self-motivated with an ability to work fast and prioritize different tasks that are sometimes ambiguous.
  • Humility, empathy and open-mindedness - no egos.


Nice to have
  • Experience working in an early-stage startup (<100 engineers).
  • Experience building AI products, complex UX workflows, and/or enterprise software.
  • Experience working on observability, mapping, monitoring, and/or alerting products.
  • A passion for climate change adaptation and/or firefighting.


$145,000 - $190,000 a year
Final salary offered is based upon multiple factors, including individual job-related qualifications, education, experience, knowledge, skills and location. In addition to salary, this position is also eligible for stock options. We offer comprehensive health insurance, paid time off, and 401k match.

Pano is an equal opportunity employer committed to recruiting and supporting our team-members regardless of where they come from. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Average salary estimate

$167500 / YEARLY (est.)
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max
$145000K
$190000K

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What You Should Know About Product Manager - Situational Awareness, Pano AI

Are you ready to make a difference in the world of wildfire detection? Pano, a pioneering climate tech startup based in San Francisco, is looking for a passionate Product Manager for Situational Awareness to join our innovative team. At Pano, we’re on a mission to transform how emergency managers and wildland firefighters protect lives and communities. As the climate continues to amplify wildfire risks, we leverage cutting-edge IoT, AI, and satellite technology to provide real-time fire images to first responders. Your role will be essential in managing the entire product lifecycle, collaborating with engineering and design to ensure our tools effectively serve the needs of our diverse customers in utilities, forestry, and renewable energy sectors. You will not only define the product strategy but also embody the voice of the customer, transforming their insights into valuable solutions that drive meaningful impact. With 5-7 years of experience in product management, a tech-savvy mindset, and an empathetic approach, you'll thrive in our dynamic environment. Join us as we lead the charge in wildfire early detection, and together, let’s bring innovation to the forefront of this critical mission. Pano offers competitive salaries, stock options, and a commitment to a diverse and inclusive workplace. Embrace the challenge and help shape the future of fire response!

Frequently Asked Questions (FAQs) for Product Manager - Situational Awareness Role at Pano AI
What are the primary responsibilities of the Product Manager - Situational Awareness at Pano?

As a Product Manager - Situational Awareness at Pano, your primary responsibilities include defining and managing the product lifecycle from conception through launch, collaborating closely with engineering and design teams, influencing the product line strategy, and acting as the voice of the customer. You will ensure that our product delivers maximum value to emergency managers and wildland firefighters, driving product improvements based on user insights and market trends.

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What qualifications are required for the Product Manager - Situational Awareness position at Pano?

To qualify for the Product Manager - Situational Awareness position at Pano, candidates must have 5-7 years of product management experience and a BS/BA in a technology-related field or equivalent experience. Successful candidates will demonstrate a track record of shipping successful products and possess the technical skills to collaborate effectively with engineering teams. An understanding of AI, complex UX workflows, or enterprise software is a plus.

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How does Pano's Product Manager - Situational Awareness contribute to wildfire detection efforts?

The Product Manager - Situational Awareness at Pano plays a crucial role in advancing wildfire detection efforts by leading the development of innovative solutions that enhance the capabilities of emergency managers and wildland firefighters. By bringing together insights from diverse industries, you’ll help cut down response times and improve containment strategies, ultimately contributing to safer communities.

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What kind of work environment can a Product Manager - Situational Awareness expect at Pano?

At Pano, the work environment fosters collaboration and innovation, and the team operates in a hybrid model. As a Product Manager - Situational Awareness, you will collaborate with cross-functional teams, including engineering, design, marketing, and customer support, in a culture that prioritizes user-centered design and humility, allowing you to thrive in a supportive and engaging atmosphere.

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What are some benefits of working as a Product Manager - Situational Awareness at Pano?

Working as a Product Manager - Situational Awareness at Pano comes with competitive compensation, including stock options, comprehensive health benefits, and a 401k match. Additionally, Pano is committed to diversity and inclusion, providing an environment where every team member feels valued, respected, and supported.

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Common Interview Questions for Product Manager - Situational Awareness
Can you describe your experience in managing the product lifecycle as a Product Manager?

In answering this question, focus on specific examples from your past roles that demonstrate your hand in defining product strategy, collaborating with cross-functional teams, and seeing products through development to launch. Highlight any frameworks or methodologies you used to ensure product success.

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How do you gather and interpret user feedback to inform product decisions?

Discuss your approach to collecting user feedback through interviews, surveys, and usability tests. Emphasize the importance of translating user insights into actionable product improvements while ensuring the voice of the customer is embedded in the product development process.

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What strategies do you employ to balance competing priorities and trade-offs in product management?

Here, focus on your decision-making framework. Explain how you assess user impact, technical feasibility, and alignment with strategic goals when making trade-offs, illustrating your ability to navigate complex situations while keeping stakeholders informed.

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Can you give an example of a successful product launch you have managed?

Provide a detailed example of a product launch you managed, including the challenges you faced, how you coordinated with various teams, and the metrics used to measure success post-launch. Highlight any lessons learned and how you applied them to future projects.

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What tools and methodologies do you utilize for product management?

Mention specific tools such as JIRA, Trello, or Asana for project management and tools like Mixpanel or Google Analytics for performance tracking. Discuss methodologies like Agile or Scrum, explaining how they help you maintain a productive workflow and adapt to changing user needs.

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How do you ensure that the user experience is prioritized during product development?

Talk about your commitment to user-centered design and how you advocate for the user throughout the product development process. Describe how you ensure user testing and feedback loops are integrated at every stage to create a seamless user experience.

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What do you see as the biggest challenges facing wildfire response teams today?

In answering, showcase your knowledge of current issues surrounding wildfire management, such as rapid climate changes or resource allocation. This will demonstrate your awareness of the field and how Pano’s mission aligns with addressing those challenges.

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Describe a time when you had to work with difficult stakeholders. How did you manage that relationship?

Give a specific example of your experience with challenging stakeholders. Highlight your communication skills and any strategies you used to find common ground and ultimately align them with the product objectives.

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What role does data analysis play in your product management process?

Explain how you leverage data analysis to drive product decisions. Include examples of how you've used data to identify user pain points or measure product performance and clarify the actionable insights derived from that data.

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Why are you passionate about working in climate tech and wildfire management?

Here, share your personal motivations for working in the climate tech sector, and describe how your passion aligns with Pano’s mission. Your enthusiasm will resonate well with interviewers looking for a cultural fit within the company.

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Founded by passionate innovators who believe that we have a duty to provide firefighters with every possible advantage when protecting lives and property, Pano offers a next-gen hardware & software so...lution for wildfire detection, confirmation,...

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Full-time, hybrid
DATE POSTED
February 20, 2025

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