E-commerce Merchandiser (part-time)

As an E-commerce Merchandiser at Paperless Post, you’ll take on a variety of responsibilities, including overseeing the daily operations of our Party Shop, managing the product library, and launching new seasonal products. You will also ensure all products are accurately tagged and categorized, drive assortment strategies in partnership with the Director, and maintain our website's functionality by executing content updates and QA processes.

To apply for the E-commerce Merchandiser position at Paperless Post, you'll need 3-5 years of experience in e-commerce, specifically with an emphasis on site merchandising. Familiarity with Shopify is a must, and some technical skills in HTML and CSS would be advantageous. Additionally, strong analytical abilities, excellent organizational skills, and a collaborative spirit are essential for thriving in this role.

The E-commerce Merchandiser role at Paperless Post is a part-time position, requiring approximately 20 hours of work each week. You’ll typically work within standard business hours from Monday to Thursday, which gives you the flexibility to balance work with other commitments.

Paperless Post is committed to creating a diverse and inclusive work environment. We encourage applicants from various backgrounds, including women, people of color, trans/genderqueer individuals, individuals with disabilities, and veterans, to apply for the E-commerce Merchandiser position. We believe that diversity empowers us to create a better product that resonates with our diverse user base.

As an E-commerce Merchandiser at Paperless Post, you'll engage in various projects such as developing and executing seasonal merchandising campaigns, coordinating marketing strategies, managing contractor relationships, and monitoring performance metrics. You’ll play a crucial role in enhancing the online shopping experience and improving the overall functionality of Party Shop.

When discussing your experience with e-commerce merchandising, focus on specific roles where you were responsible for product selection, inventory management, and data-driven decision-making. Highlight any tools you’ve used, such as Shopify or Asana, and be ready to share how your efforts positively impacted sales and customer satisfaction.

Explain how you begin by understanding customer trends and preferences. Describe the planning process, including collaboration with marketing teams, and how you create a timeline for product launches. Share specific examples of successful campaigns you’ve executed and any metrics that demonstrate their effectiveness.

Discuss your analytical approach to reviewing sales data, identifying trends, and making informed recommendations to enhance sales performance. Share examples of adjustments you’ve implemented based on your findings and how those improvements positively impacted revenue.

Talk about your system for verifying product data and ensuring accuracy in categorization and tagging. Discuss any tools or processes you’ve used to streamline this aspect of site merchandising, as well as how you manage updates when necessary to maintain organizational standards.

Illustrate how you thrive in collaborative environments by sharing specific experiences of working with marketing, operations, and design teams. Emphasize the importance of clear communication, shared goals, and how your efforts contributed to successful project outcomes.

Explain that a successful online retail experience hinges on several factors, including intuitive design, accurate product representation, swift and effective customer service, and consistent communication. Mention how each of these elements plays a role in creating a memorable shopping experience that keeps customers coming back.

Discuss your approach to maintaining proactive and open communication with vendors. Provide examples of how you’ve successfully resolved issues or delays and emphasize the importance of fostering strong relationships for smooth operations.

Share a specific instance where multitasking was critical, detailing the tasks involved and how you prioritized effectively. Highlight your organizational tools and techniques along with the successful outcomes of the project to showcase your ability to manage multiple responsibilities.

Discuss your passion for e-commerce and merchandising, along with your alignment with Paperless Post's mission of helping people celebrate important moments. Highlight your relevant experience, creativity, and skills, emphasizing how they would contribute to the role and enhance the Party Shop experience.

Mention your methods for staying informed about the latest e-commerce trends, such as following industry publications, attending webinars, or participating in professional networks. Share how you implement relevant innovations into your work processes to maintain a competitive edge.