Principal DevOps Engineer
For over four decades, PAR Technology Corporation (NYSE: PAR) has been a leader in restaurant technology, empowering brands worldwide to create lasting connections with their guests. Our innovative solutions and commitment to excellence provide comprehensive software and hardware that enable seamless experiences and drive growth for over 100,000 restaurants in more than 110 countries. Embracing our "Better Together" ethos, we offer Unified Customer Experience solutions, combining point-of-sale, digital ordering, loyalty and back-office software solutions as well as industry-leading hardware and drive-thru offerings. To learn more, visit partech.com or connect with us on LinkedIn, X (formerly Twitter), Facebook, and Instagram.
Position Description:
Have you noticed how the restaurant industry is evolving? At PAR Technology, we are leading this transformation by delivering innovative solutions that connect people with the restaurants, meals, and experiences they love. As a Principal DevOps Engineer at Punchh, a part of PAR Technology, you will play a critical leadership role in shaping and maintaining a highly scalable, resilient, and automated cloud infrastructure that powers restaurant operations worldwide. If you are passionate about automation, cloud reliability, and engineering excellence, this is the opportunity for you!
Position Location:
Remote, United States
Reports To:
Director, DevOps Cloud Operations
What We’re Looking For:
Requirements:
• 10+ years of experience in Cloud DevOps, Site Reliability Engineering (SRE), or Platform Engineering roles
• Deep expertise in cloud platforms (AWS, GCP, or Azure) and infrastructure as code (Terraform, CloudFormation, or Pulumi) at enterprise scale
• Strong scripting and automation experience (Python, Go, Bash) for infrastructure management and automation pipelines
• Extensive Kubernetes experience: deploying, scaling, and managing Kubernetes clusters in production environments
• Advanced Linux Systems Administration and troubleshooting skills
• Strong networking knowledge: TCP/IP, DNS, Load Balancing, SSL/TLS, VPNs, and Cloud Networking
Additional skills:
• Experience in CI/CD pipeline implementation with tools like Jenkins, GitHub Actions, ArgoCD, or GitOps methodologies
• Expertise in observability and monitoring solutions (Prometheus, Grafana, ELK, New Relic, DataDog) and proactive incident management
• Security-focused mindset, with experience in IAM, secrets management (HashiCorp Vault, AWS Secrets Manager), and compliance frameworks
• Leadership experience in mentoring engineers, driving DevOps best practices, and collaborating across teams
• Strong problem-solving skills with a data-driven approach to debugging and optimization
Unleash your potential: What you will be doing and owning:
• Lead the design, implementation, and maintenance of a highly scalable and resilient cloud infrastructure for Punchh applications
• Architect and optimize CI/CD pipelines to ensure fast and reliable software delivery
• Drive automation across infrastructure, deployments, monitoring, and security to reduce manual effort and improve efficiency
• Collaborate with engineering teams to design best-in-class observability, alerting, and incident response strategies
• Enhance security and compliance across cloud environments through best practices in access control, encryption, and audit logging
• Develop and maintain disaster recovery and high-availability strategies to ensure platform reliability
• Mentor and guide DevOps engineers to elevate their technical skills and contribute to a culture of excellence
• Evaluate and integrate emerging DevOps tools and technologies to enhance platform capabilities
Interview Process:
Interview #1: Phone Screen with Talent Acquisition Team
Interview #2: Video interview with the Technical Team (via MS Teams)
Interview #3: Video interview with the Leadership Team (via MS Teams)
PAR is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. We also provide reasonable accommodations to individuals with disabilities in accordance with applicable laws. If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, or for your role at PAR, please contact accommodations@partech.com. If you’d like more information about your EEO rights as an applicant, please visit the US Department of Labor's website.
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Are you ready to take your career to the next level? PAR Technology Corporation is looking for a Principal DevOps Engineer to join our innovative team at Punchh in New Hartford. With over 40 years of experience in restaurant technology, we empower brands worldwide to strengthen connections with their guests. In this key role, you'll lead the design and maintenance of a highly scalable, resilient cloud infrastructure that powers our restaurant operations globally. Your expertise in cloud platforms like AWS, GCP, or Azure will shine as you collaborate with engineering teams to architect CI/CD pipelines and drive automation in workflows. We value a security-focused mindset, and your experience with IAM and compliance frameworks will be essential in enhancing our cloud environments. Your leadership skills will be put to use as you mentor and elevate our DevOps engineers and promote best practices across the teams. If you’re passionate about engineering excellence, cloud reliability, and automation, this is your chance to make a significant impact at PAR Technology. Join us, and let's shape the future of restaurant technology together!
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PAR Technology Corporation's provides restaurant and retail technology. PAR offers management technology solutions for the full spectrum of restaurant operations, from large chain and independent table service restaurants to international quick se...
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