Job details
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Customer Support Representative
Parsley Health is a digital health company aimed at improving the health of individuals with chronic conditions. They are seeking a Customer Support Representative to deliver exceptional member service.
Skills
- Excellent oral and written communication skills
- Detail-oriented mindset
- Proactivity and autonomy
- Ability to work from home
Responsibilities
- Provide exceptional member service through accurate responses
- Maintain ownership of member issues from receipt to resolution
- Follow up with members for issue resolution
- Understand the company's products and services comprehensively
- Utilize member feedback for process improvement
- Assist in developing initiatives for enhanced member experience
- Manage inbound and outbound member inquiries
- Escalate unresolved member questions to the appropriate department
Education
- At least one year of relevant work experience
Benefits
- Equity Stake
- 401(k) + Employer Matching
- Remote-first work option
- Complimentary health membership
- Subsidized medical, dental, and vision insurance
- Generous paid time off
- Annual professional development stipend
- Annual wellness stipend
To read the complete job description, please click on the ‘Apply’ button
Parsley Health Glassdoor Company Review
Robin Berzin MD
2.5
Parsley Health DE&I Review
No rating
CEO of Parsley Health
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Transform the health of everyone, everywhere through the world’s best possible medicine.
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FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
INDUSTRY
TEAM SIZE
LOCATION
SALARY RANGE
$50,440/yr - $50,440/yr
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
October 30, 2024
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