Part-Time Virtual Training Producer (WebEx, MS Teams, Zoom) - 100% REMOTE

GP Strategies Corporation is a global workforce transformation provider of organizational and technical performance learning solutions. GP Strategies' solutions improve the effectiveness of organizations by delivering innovative and superior training, consulting, and business improvement services customized to meet the specific needs of its clients. Clients include Fortune 500 companies, automotive, financial services, technology, aerospace & defense industries, and other commercial and government customers. Additional information can be found at gpstrategies.com.

GP Strategies Corporation has an immediate need for a Virtual Training Producer. This is a part-time, remote position and the hours can vary from week to week depending on the classes. We are seeking candidates that have the ability to support training sessions during regular business hours.

Responsibilities:

• The individual on the Virtual Classroom Team is responsible for providing technical coordination and support before and during the virtual classroom session.
• The producer shall be responsible for the operation of the virtual classroom technical platform to deliver classes according to the various delivery methods.
• The producer will produce VILT sessions including the following tasks: manage interactive tools such as whiteboards, breakout rooms, and polls, answer learner questions, create and distribute links, troubleshoot issues, manage chat, advance slides, support facilitator with activities and instructions.

Qualifications:

• Exceptional customer client service skills and a technical aptitude
• Technical knowledge of WebEx, MS Teams, Zoom or similar Training platform that enables the delivery of virtual classroom courses
• Ability to provide high quality operational and communication capabilities to enable seamless information transfer between Instructors, and service provider.
• Ability to provide support staff to provide technical support to any students joining the session one hour before a class session; and respond to all non-urgent items related to scheduled class sessions in less than 24 hours.
• Bilingual language skills preferred but not required

GP Strategies is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.

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