Partner Relations _ Technical Specialist (m/f/d)

EXPLORE A NEW WORLD OF POSSIBILITIES: At HomeToGo, we’re on a mission to make incredible accommodation easily accessible for everyone. Our team is united by a passion for travel, driven by innovation and impact, and guided by open-minded leaders at every level. Our commitment to recognizing and empowering exceptional talent is the foundation of our growth. —We are actively hiring candidates from all around the world, including sponsoring visas for Germany. An amazing journey of opportunity with an international team lies ahead - Join us! YOUR FUTURE CONTRIBUTION: Bring in your expertise as well as your business and technical background to working with both our business development and engineering teams to help our partners succeed on our platform. As we scale, seamless and effective technical integration of our vacation rental partners into our website will be crucial for our ongoing success. As part of this business-critical, tech-driven team, you will play a key role in our continued growth by applying your technical know-how and problem-solving ability to our post-integration processes. HOW YOU’LL ADD VALUE:

• Work closely with an agile development and technical account management team that is based in Berlin and Lithuania to support and improve the performance of over 1,000 property managers connected to HomeToGo
• Offer first-class, end-to-end quality assurance and technical account management by overseeing and facilitating collaboration all the way from the rental property through their property manager and to HomeToGo, as well as planning and working on ad hoc issues and long-term improvements
• Cooperate and communicate with our Partners directly to build lasting and trustful relationships
• As a central interface, you establish processes to enhance the internal alignment between our Business Development and technical teams on all aspects of a partner’s integration
• Monitor technical performance metrics across all connected softwares

YOU’LL BE SUCCESSFUL IN THIS ROLE IF YOU:

• Have 1 - 3 year experience in a relevant function (Technical Account Management or similar)
• Enjoy establishing new processes and add improvements to existing once
• Understand API documentations and how APIs function.
• Have high quality awareness and great sense for the partner’s point of view
• Have attention to detail and razor-sharp analytical skills that help you to quickly detect and resolve problems.
• Are able to translate technical issues for non-technical audiences and also translate business requirements into technical specifications.
• Have strong organisational skills and the ability to align with multiple stakeholders.
• Have a flexible mindset with the ability to handle constantly changing priorities.
• Have passion for the travel industry.
• Are fluent in English, German is a plus.
• Previous experience with XML and JSON web services is a plus.
• Understanding international payment systems is a plus.

WHAT HOMETOGO OFFERS: Career growth opportunities and promotions, 360° feedback and open feedback culture, mentoring opportunities from an international team of passionate, industry experts. Culture driven by our Leadership Principles : entrepreneurial, results-driven, encouraging ownership and enabling each other to succeed. Transparency about company goals, collaboration and support from an international team. Caring for the environment (proud to be a certified ClimatePartner and a climate neutral company!) as well as our employees (work-life balance, weekly yoga classes, personal training discounts, mentoring program and psychological support). Attractive benefits package, including competitive compensation, flexible remote work policy, visa sponsorship and relocation support. Additional benefits include language courses, full IT support and equipment, internal workshops and trainings, company and team events, modern and centrally-located office, additional holidays, Travel Industry Card . Check out what your future colleagues have said about us on Glassdoor and Kununu ! WHO WE ARE: HomeToGo is the marketplace with the world's largest selection of vacation rentals, listing millions of offers from thousands of trusted partners, including Booking.com, Vrbo and TripAdvisor. From vacation homes, cabins, beach houses, apartments, condos, house boats, castles, farm stays and everything in between, HomeToGo combines price, destination, dates and amenities to find the perfect accommodation for any trip worldwide. Founded in 2014, HomeToGo operates localized apps & websites in 25 countries across Europe, North America, South America, Australia and Asia-Pacific. HomeToGo also operates brands such as Agriturismo.it, AMIVAC, Casamundo, CaseVacanza.it, e-domizil, EscapadaRural, Tripping.com and Wimdu. HomeToGo is an Equal Opportunity Employer, committed to hiring and nurturing exceptional talent, representing various backgrounds, perspectives and skills. We are authentically candid and open-minded, fostering a safe environment for diverse opinions. Our hiring decisions are based on qualifications, merit and business needs. We do not discriminate against race, ethnic origin, gender, sexual orientation, religion, political, ideological or religious views, disability or age.