Parts Counterman

Job description

Jaguar Land Rover Glen Cove is seeking to hire a Retail Parts Counterman/Shipping and Receiving Clerk.

As our Parts Counterman, you will be responsible for assisting mechanics and/or customers in purchasing needed parts and supplies. The Parts Counterman is also responsible for achieving monthly sales and gross forecasts. This is a union position with full benefits.

Responsibilities and Duties

• Tracking all incoming and outgoing parts for the dealership.
• Locating available parts when the dealership is out of stock.
• Placing orders with the manufacturer
• Handling parts payment collection and making sure all parts are billed correctly through the service department and collision repair shop.
• Packaging and shipping parts back to the manufacturer from time to time, and completing the appropriate record keeping.
• Utilizing parts manuals (both hard copy and electronic format) to identify exactly the right part(s) for the make, model and year of vehicles being serviced.

Jaguar Land Rover Glen Cove is a proud member of the Kollective Auto Group.

KOLLECTIVE - Keys to success

Every Kollective dealership team member is expected to work in concert with other departments to provide an unparalleled ownership experience for each customer they meet, speak to or work with ... to go beyond what is required ... to exceed the customer’s expectations in every thought, word and gesture. That is not only a Kollective tradition, but the very foundation of our success.

ABOUT

KOLLECTIVE is a new breed of automotive brand.

We proudly sell and service some of the worlds luxurious and iconic brands, Mercedes-Benz, Lexus, Audi and Jaguar Land Rover. We have operations in New York City, Long Island, New Jersey and Texas.

MISSION STATEMENT

Our goal is to deliver an express indelible luxury customer shopping experience that is the bedrock of all we do.

Our dealership environments reflect the changing global marketplace and reflect the way our customers shop for vehicles. We work tirelessly to grow our businesses partnering within our communities where we will sell and service new, pre-owned, and CPO vehicles. We aren’t purely a car dealership, we are digital and physical retail destination, a way of life, a conduit to a better lifestyle.

We care deeply about our customers, employees and the community. Working in the automotive business is not just a job for us, it’s a calling. We’ve committed to this industry because we’re all striving to be a part of something that makes a real, meaningful difference.

In short, we always ‘do the right thing.’ And together we are “Driving Modern Luxury.”

The Parts Advisor is responsible for ensuring parts availability to our customers while efficiently overseeing the dealership’s investment. as part of your passionate commitment to customer satisfaction, You are also responsible for supporting parts and accessory sales, facilitating shipping and receiving, filling part orders and processing returns.

As part of your commitment to deliver an exceptional customer experience, you are expected to meet or exceed dealership objectives.

BENEFITS

• Medical, Dental, and Vision
• 401K Plan with Match
• Paid time off
• Growth opportunities

QUALIFICATIONS

As an Automotive Parts Counterman, you will be experienced and aware of the latest automotive technologies and be a persistent problem solver. Other requirements:

• At least 2 years of dealership experience.
• Must have computer experience.
• Team oriented while being able to maintain a high level of customer service
• Candidates must pass pre-employment screening including drug test, background and driver's license check