Parts Counterman

Job Description

Experienced Parts Counterperson

New York, NY

What We’re Looking For

Volvo Cars Manhattan is looking for a Parts Counter person to help support our team and provide customers with exceptional experiences. The ideal candidate will flourish in a fast-paced and professional workplace. PRIOR PARTS DEPARTMENT EXPERIENCE IS REQUIRED, prior CDK/ADP experience preferred. Volvo experience is a huge plus.

About Us:

Volvo Cars Manhattan is an elite new and pre-owned retailer conveniently located in New York City, respected as one of the most successful luxury and performance automotive dealers in the world. We have unmatched sales and service continuously from 2018-Present. Our soaring Sales and CSI reflect the professionalism and dedication to our clients and the lifestyle for which Volvo Cars Manhattan has become known.

At Volvo Cars Manhattan , we believe our employees are our greatest asset. As such, we treat all employees with respect and appreciation for their contributions to the company. Volvo Cars Manhattan is always looking for a qualified, driven and professional individuals to join our sales and service teams to begin a career with our luxury dealership.

What We Offer

• Clean and professional work environment
• 401(K)
• Paid Holidays
• Paid Vacation and Personal Days
• Health, Dental and Vision insurance at group rates
• Basic Life Insurance
• Accident and Critical Illness insurance

Responsibilities

• Oversee the parts sales process from start to finish
• Communicate with customer on parts status
• Communicate with staff and customers in a friendly and professional manner.
• Be able to read and understand the parts catalog when looking up parts.
• Answers phone calls, providing price quotes and other information
• Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate.
• Provides high level service to internal and external customers.
• Pulls and fills orders from stock
• Maintain a weekly bin checks to ensure accuracy of stock.
• Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.
• Locates out-of-stock parts from outside source and submits an emergency order, if necessary.
• Make sure all internal requests for parts are billed on service repair order.
• Receives payment from retail customers or obtains credit authorization.
• Set up orders for daily shipment, delivery, or pick-up

Qualifications

• Have a High School Diploma or equivalent
• Have experience with auto parts sales
• Are able to work in a fast-paced work environment
• Have strong organizational and time management skills
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages