Parts Counterperson

Family-owned since 1947, Royal Automotive Group is driven by a passion for people - most importantly, our employees. With continuous training and development, our employees are constantly being promoted within the ranks moving our company forward as we grow and expand. We have promoted two Parts Counters into Parts Managers across our 4 stores!

Our new, updated facilities and showrooms located in beautiful downtown San Francisco is home to repeat customers creating large volume in both Sales and Service.

We have invested 70 years worth of commitment to our brand and customers, let us now invest in you. We are growing and need top talent to progress with us. Apply today!

What We Offer:

• Competitive Compensation
• 5 Day Work Week
• Paid Holidays
• Paid Vacation
• 401K
• Vision / Dental / Health Insurance
• Bonus Incentives
• Paid Training
• Tuition Reimbursement for ASE Certification
• Paid Uniforms
• Newly Renovated Service Center
• Great Culture
• Promote From Within - Advancement into Management opportunities!

This is a great opportunity to start your career in retail automotive and familiarize yourself with the parts and service side of our business.

Responsibilities:

• Oversee the parts sales process from start to finish

• Communicate with customer on parts status

• Communicate with staff and customers in a friendly and professional manner

• Be able to read and understand the parts catalog when looking up parts

• Answers phone calls, providing price quotes and other information

• Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate

• Provides high level service to internal and external customers.

• Pulls and fills orders from stock

• Maintain a weekly bin checks to ensure accuracy of stock

• Notifies parts manager of out-of-stock parts or shop materials that need immediate attention

• Locates out-of-stock parts from outside source and submits an emergency order, if necessary

• Make sure all internal requests for parts are billed on service repair order

• Receives payment from retail customers or obtains credit authorization

• Set up orders for daily shipment, delivery, or pick-up

Qualifications:

• Have a High School Diploma or equivalent

• Have experience with auto parts sales (preferred)

• Are able to work in a fast-paced work environment

• Have strong organizational and time management skills

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals

• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume