Partner Quality Spec Sr (Compliance / Marketing / Fintech)

As a Partner Quality Specialist Sr at Pathward, you will be involved in reviewing and approving marketing materials against compliance standards and guidelines. Your key responsibilities will include establishing strong partnerships, collaborating with internal teams, conducting compliance reviews, and streamlining program implementations.

To qualify for the Partner Quality Specialist Sr position at Pathward, candidates typically need a high school diploma or equivalent, along with a minimum of five years of related work experience. Additional experience in regulatory compliance and marketing in the fintech space would be beneficial.

At Pathward, the Partner Quality Specialist Sr plays a crucial role in maintaining compliance. By reviewing marketing materials, training partners on submission processes, and conducting periodic compliance reviews, you will help maintain adherence to Pathward, Network, and Regulatory guidelines.

When you join as a Partner Quality Specialist Sr at Pathward, you can expect comprehensive training on compliance standards, marketing submission processes, and the tools used for monitoring partner compliance. Pathward values employee growth and provides resources to ensure your success in this role.

The salary range for the Partner Quality Specialist Sr role at Pathward is $23.07 to $42.60 hourly. Factors such as experience, skills, and location can influence the specific pay you receive, and you can learn more about this during the hiring process.

You should share specific examples from your past roles where you conducted compliance reviews. Discuss how you ensured adherence to guidelines, any challenges you faced, and how you remediated compliance issues.

Explain your approach to building strong relationships with partners, including regular communication and feedback. Emphasize your ability to provide training and guidance to help them understand compliance requirements.

Outline your process for reviewing marketing materials. Mention thorough checks against compliance guidelines and collaboration with legal and compliance teams to address any red flags.

Discuss your organizational skills and methods for prioritizing tasks based on deadlines, the complexity of materials to review, and maintaining open lines of communication with partners.

Share how you've previously conducted training sessions or one-on-one coaching for partners, highlighting the methods you used to ensure they understood the compliance processes and expectations.

Provide a specific instance where you identified a compliance issue, the steps you took to resolve it, and the positive outcome that resulted from your intervention.

Explain your strategies for keeping current with new regulations, such as attending industry webinars, subscribing to relevant newsletters, or participating in professional organizations.

Discuss your conflict resolution skills, emphasizing your ability to communicate clearly, listen to their concerns, and work collaboratively towards a solution that meets compliance while addressing their needs.

Talk about important metrics like compliance review turnaround times, partner satisfaction rates, and the number of compliance issues identified in reviews, explaining why each is critical.

Share your insights on the combination of strong communication skills, attention to detail, and the ability to build relationships with partners, emphasizing how these traits contribute to effective compliance management.