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QA Specialist

Company Description

Hi. We’re OFX, a global provider of online international payment and money management services. Our journey is one of exciting growth and transformation, revolutionizing how businesses and individuals move and manage money globally. We're evolving into a global payment solutions provider, enabling businesses to streamline their global financial operations, improve control, reduce costs and achieve more. Our new Business Platform offers clients real-time visibility and controls over their payments, expenses, approval workflows and reconciliations to help make business easier.

At OFX, you’ll have the opportunity to bring your expertise to life, collaborate across disciplines, and be part of a team shaping the future of global money management.

Job Description

Note: This is a 6 month Contract.

Are you passionate about ensuring high-quality web experiences through meticulous testing and automation? Do you thrive in fast-paced environments and enjoy collaborating with developers to enhance website functionality? If so, we want you on our team!

OFX is undergoing a major website transformation to better serve our B2B clients, and quality assurance is a critical part of this journey. We’re looking for a skilled QA Specialist to rigorously test our website’s functionality, performance, and security across multiple devices and browsers. You will play a key role in ensuring a seamless, reliable, and optimised website experience by executing comprehensive manual and automated testing strategies.

This role is perfect for someone who can balance hands-on testing with automation expertise, leveraging tools like Playwright and cloud-based testing platforms to streamline processes. You must have a keen eye for detail, strong problem-solving skills, and experience with CI/CD workflows to help deliver a best-in-class website experience.

Role & Responsibilities

  • Perform end-to-end QA testing for all tickets related to the website during the QA phase.
  • Test website functionality based on instructions provided by developers to ensure all features work as expected.
  • Conduct both manual and automated testing to identify bugs, performance issues, and security vulnerabilities.
  • Develop and execute test scripts for automated testing, ensuring efficient and thorough test coverage.
  • Utilise test automation tools to streamline and improve testing processes.
  • Write and maintain automated test cases using Playwright.
  • Work with GitHub to manage testing workflows, including running CI/CD (Continuous Integration and Continuous Delivery) pipelines.
  • Collaborate with developers, product managers, and other stakeholders to ensure high-quality releases.
  • Document test results, report issues, and provide recommendations for improvements.
  • Continuously optimise testing strategies to improve efficiency and effectiveness.

Qualifications

Must-have skills Requirements:

  • Proven experience as a QA Specialist, QA Engineer, or similar role.
  • Strong background in both manual and automated testing methodologies.
  • Experience testing web applications across different browsers and devices, both manually and using cloud-based testing platforms such as LambdaTest.
  • Proficiency in writing automated end-to-end test scenarios using Playwright.
  • Coding experience with JavaScript/TypeScript.
  • Experience with Asana for ticket & bug management.
  • Hands-on experience with GitHub for version control and workflow management.
  • Knowledge of CI/CD pipelines and experience running automated tests within GitHub Actions or other CI/CD tools.
  • Strong analytical and problem-solving skills with attention to detail.
  • Excellent communication skills and ability to work in a collaborative environment.

Nice-to-have skills:

  • Experience using WordPress CMS and its ecosystem.
  • Experience with performance monitoring tools such as New Relic or Datadog.
  • Familiarity with Agile development methodologies.
  • ISTQB or similar QA certification is a plus.

Who You Are:

  • A detail-oriented QA professional with a strong analytical mindset and problem-solving skills.
  • A proactive team player who thrives in a collaborative and fast-paced environment.
  • Passionate about delivering high-quality digital experiences and ensuring website functionality is seamless.
  • A critical thinker who approaches testing strategically, balancing manual and automated methods effectively.
  • Adaptable and eager to learn, continuously improving testing strategies and staying current with industry best practices.

Additional Information

What it's like working at OFX

We’re OFXers because we want to make a difference. We see challenges as opportunities and we’re not afraid to roll up our sleeves to get stuff done. We’re committed to making things easier for our clients, pushing boundaries and continuing to move with the times so that we can continue to inspire confidence every day and through every transaction.

We operate as one team, cross-functionally and globally, to drive outcomes that deliver excellence for our customers. We're curious self-starters who love learning and sharing our knowledge with others. We embrace change and use our initiative and resilience to overcome challenges.

  • Always keep learning. We offer a wide range of learning and career development opportunities to help every OFXer build their capacity and career, with leadership training, secondments, internal mobility and access to a large library of online learning.
  • Make a difference. Through our Make a Difference program, we encourage OFXers to give back to causes and communities that are important to them. We celebrate this with an annual volunteer day, which OFXers can use together or individually, as well as matched giving and the opportunity to nominate charity of choice every quarter.
  • Reward and recognition. We recognise a job well done. OFXers are encouraged to celebrate their peers’ effort, technical expertise or support through a range of global and regional channels and awards, including quarterly and annual awards, milestones and shout outs.
  • Showing our social side. Our Good Vibes employee-led committees around the globe organize events to help keep our employees engaged inside and outside the office. Whether it’s a wellbeing activity, end of year celebration, or a monthly team get-together, our team wants you to feel welcome!
  • Benefits that mean something. We offer a range of fantastic benefits, including primary and secondary gender neutral carer parental leave (16 weeks) or birthday leave, you'll feel well-supported at OFX.
  • A great work environment. Enjoy work-life balance and flexibility with our hybrid work model, in an inclusive, diverse and non-hierarchal culture.

 

#Li-Hybrid

At OFX, we are committed to fostering a diverse, inclusive and accessible workplace where we value, respect, and encourage our people to be their authentic selves. With an employee base as diverse as the clients we serve, we know that fostering an inclusive workplace is fundamental to our continued success. If you require accommodation for any portion of the recruitment and hiring process, please email us at [email protected].

We encourage you to apply if this role aligns with your career aspirations.

Average salary estimate

$70000 / YEARLY (est.)
min
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$60000K
$80000K

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What You Should Know About QA Specialist, OFX

At OFX, we're on the lookout for a passionate QA Specialist to join our innovative team in Sydney, NSW, Australia! If you thrive in fast-paced environments and have an eye for detail, this role is crafted for you. You’ll be pivotal in ensuring that our website transformation caters impeccably to our B2B clients. As a QA Specialist at OFX, you’ll dive deep into thoroughly testing website functionality, performance, and security across various devices and browsers. Your expertise will be front and center as you mix manual testing with automation, utilizing tools like Playwright and cloud-based platforms to streamline the testing process. Your role will involve performing end-to-end QA testing, developing and executing test scripts, and collaborating closely with developers and product managers. You must be comfortable working with CI/CD pipelines and communicating your findings clearly. We're looking for someone with a robust background in both manual and automated testing methods, coding experience in JavaScript/TypeScript, and proficiency with test management tools like Asana. If you’re detail-oriented, a strategic thinker, and eager to push the boundaries of quality assurance, OFX is the place for you to thrive and make a significant impact.

Frequently Asked Questions (FAQs) for QA Specialist Role at OFX
What are the responsibilities of a QA Specialist at OFX?

As a QA Specialist at OFX, you will be primarily responsible for conducting meticulous end-to-end QA testing on our website to ensure its functionality, performance, and security. You’ll work closely with developers to validate that all website features operate as intended, leveraging both manual and automated testing strategies. Your role will include writing and maintaining automated test cases with Playwright, managing CI/CD pipelines, and collaborating across teams to enhance the product quality.

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What qualifications do I need to become a QA Specialist at OFX?

To qualify for the QA Specialist position at OFX, you should have proven experience in QA roles, particularly with manual and automated testing methodologies. Familiarity with web applications testing across various devices, proficiency in JavaScript/TypeScript, and coding skills to write automated test scenarios are essential. Additionally, experience with tools like Asana for bug management and knowledge of CI/CD processes will set you up for success.

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How important is collaboration in the QA Specialist role at OFX?

Collaboration plays a crucial role in the QA Specialist position at OFX. You'll be engaging with developers, product managers, and other stakeholders to ensure that testing aligns with project goals and high-quality releases. Open communication and teamwork are vital for identifying issues early and implementing effective solutions.

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What tools do QA Specialists at OFX use?

QA Specialists at OFX utilize a variety of tools to enhance their testing processes. Key tools include Playwright for automated testing, GitHub for version control, and Asana for managing tickets and bugs. Familiarity with cloud-based testing platforms, like LambdaTest, and performance monitoring tools can also greatly benefit the QA team's efforts.

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What work culture can I expect as a QA Specialist at OFX?

At OFX, expect a collaborative and dynamic work culture. We promote inclusivity and ensure that every team member feels valued. We believe in continuous learning, provide career development opportunities, and encourage community engagement through our Make a Difference program. A great work-life balance and flexible hybrid work model enhance the overall employee experience.

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Common Interview Questions for QA Specialist
What is your experience with automated testing tools like Playwright?

When answering this question, focus on your direct experience with Playwright. Discuss specific projects where you have implemented automated testing using Playwright, how you wrote and executed test cases, and any challenges you overcame using this tool. Highlight the benefits you've observed in terms of efficiency and accuracy in testing.

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Can you explain your approach to testing web applications?

In responding to this question, outline your systematic approach to testing web applications. Discuss how you identify test cases based on user stories, perform both manual and automated testing, and ensure that you cover diverse scenarios across various browsers and devices. Always incorporate your attention to detail and problem-solving skills.

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How do you handle finding a critical bug during the testing process?

When faced with a critical bug, promptly communicate it to the development team while documenting the steps to reproduce it. Explain your strategy for prioritization and collaboration, ensuring that the bug is retested once fixed. This shows your commitment to quality and teamwork, essential values for a QA Specialist.

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What is CI/CD, and how have you used it in your previous roles?

Define CI/CD as a practice that involves Continuous Integration and Continuous Delivery, emphasizing its importance in automating the testing and deployment process. Share your experience with CI/CD pipelines, particularly how you managed automated tests within platforms like GitHub Actions, and how it supported faster delivery cycles.

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Describe a challenging testing scenario you faced and how you resolved it.

In your response, narrate a specific scenario from past experience where you encountered difficulties, such as late-stage code changes or multiple device compatibility issues. Discuss the steps you took to address the challenge, including any testing strategies you adjusted or tools you used, showcasing your adaptability and critical thinking.

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What is your experience with managing test cases and bugs using tools like Asana?

Describe your experiences in using Asana or similar project management tools for tracking test cases and bugs. Mention how you organized tickets, prioritized tasks, and collaborated with team members to ensure timely resolutions throughout the QA process, reinforcing your organizational skills.

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How do you prioritize your testing activities when facing tight deadlines?

Explain your strategy for assessing risk and impact when prioritizing testing tasks. Discuss how you determine which areas of the application need immediate attention, how you utilize exploratory testing versus scripted testing, and your ability to work effectively under pressure to balance thoroughness with time constraints.

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What strategies do you use to stay updated with the latest testing trends and tools?

Convey your commitment to professional development by mentioning specific resources you follow, such as blogs, online courses, or QA communities. Discuss how attending webinars or conferences has helped you adopt new tools and methodologies in your work processes, ensuring you remain current with industry standards.

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How do you ensure effective communication with developers and other team members?

Highlight your communication style, emphasizing the importance of clarity and openness. Discuss techniques you use, such as regular check-ins, documenting testing issues comprehensively, and fostering an environment where feedback is embraced. This reflects your collaborative mindset – crucial for a successful QA Specialist.

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Why do you want to work at OFX as a QA Specialist?

When answering this question, share your admiration for OFX’s values, mission, and innovative approach to global payments. Express your enthusiasm about contributing to the team and the exciting challenges that the QA role presents, aligning your skills and passion for quality assurance with OFX's objectives.

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Founded in 1998, OFX, part of the OzForex Group, provides online international monetary transfer services. They are headquartered in Sydney, Australia.

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