Patient Access Associate

JOB TITLE : Patient Access Associate I / Registration Specialist

DURATION : 13-Week Contract

LOCATION : Denver, Colorado 80218

SHIFT : Sat, Sun Mon 6:30 PM to 7AM

Job Descriptions:

Shift: Sat, Sun Mon 6:30 Pm to 7AM. On Call available but not required.

Plus items but are not required: Bi-Lingual in Spanish, Customer Service, Insurance billing expereince, and EPIC training.

As a Patient Access Associate I / Registration Specialist, you need to know how to:

Register patients. Confirm, enter, and/or update all required demographic data on patient and guarantor on registration system. Avoid overlays and duplicate patient medical records. Follow procedures when identifying a patient and applying the patient identification bracelet. Register patients during downtime following downtime procedures and enter data into registration system immediately upon system availability.

Obtain and explain copies of insurance card(s), forms of ID, and signature(s) on all required forms. Verify information on appropriate accounts to determine insurance coordination of benefits, pre-certification/prior-authorization if not verified by PASC. Complete the Medicare Secondary Payer (MSP) questionnaire when applicable.

Verify insurance to determine coordination of benefits and obtain authorization and/or referrals as required.

Screen for and process non-covered services and waiver of liability (ABN) through automated screening at time of service.

Inform self-pay patients of liability due, prepayment requirements and coordinate screening of alternate funding sources if applicable. Prepare estimate of procedures, calculate advance payment requirements on previous or bad debt and current balances. Refer potentially eligible patients to financial counseling and/or contract eligibility vendor(s). Coordinate with clinical areas and other ancillary departments to obtain accurate orders in order to establish patient financial expectations.

Collect patient payments and provide accurate receipt. Post all payments in system. Reconcile receipts with cash collected and completes required balancing forms.

Document patient account notes for all interactions/transactions.

Maintain departmental and/or individual work queues and reports as required.

Explain/answer patient billing inquiries and interpret statement data to resolve accounts.

Escalate account issues which cannot be resolved. Update the emergency department room tracking system.

Minimum Qualifications

• Required: High School Diploma or equivalent, required- Strong organizational skills and attention to detail.
• Preferred: At least one (1) year of experience in the hospitality or service industry.

“We are an equal opportunity employer. It is our policy to provide employment, compensation, and other benefits related to employment without regard to race, color, religion, sex, gender, national or ethnic origin, disability, veteran status, age, genetic information, citizenship, or any other basis prohibited by applicable federal, state, or local law.”

Job Type: Contract

Salary: $800.00 - $1,000.00 per week

Schedule:

• Night shift

License/Certification:

• BLS Certification (Required)

Work Location: On the road