Department: 16008935 Revenue Cycle Management Registration Unity
Shift:
Hours: 28
Contract: Non-Union
Weekend Rotation: Every Other
Job Profile Summary: Responsible for greeting and welcoming patients in person. Provides a standard registration process by collecting demographic and financial data and enters information into electronic medical record.
Job Description:
Principle Responsibilities-
Greets and welcomes patient in person.
- Collects demographic and insurance information.
- Checks in or interviews patient to complete appropriate paperwork.
- Directs patient to their appointment or procedure.
- May assist in scheduling add-on appointments.
- Verifies eligibility and benefits information for payers and interprets results.
- Obtains signatures from patients as needed.
- Collects co-pay or deductibles and respond to questions regarding financial assistance programs available. Refers complex questions as needed.
- Uses resources, tools and procedures to complete accounts in assigned work queues.
- Assists patient in completion of request for information forms and submits to appropriate department.
- May gather medical record information from all departments for collection.
- May mentor new staff.
- Other duties as assigned.
Job Requirements-
Must be 16 years of age with education and/or experience needed to meet required functional competencies as listed on the job description, and High school diploma or GED preferred
- 0 to 2 years of customer service experience required and
- 0 to 2 years of general office experience required and
- 0 to 2 years of experience using computer including Microsoft Word, Excel, and Outlook required and
- 0 to 2 years of knowledge of the components of revenue cycle and health care insurance preferred
Physical Demands
Light Work:
Lifting weight Up to 20 lbs. occasionally, Up to 10 lbs. frequently
Additional Job Description:
0.7 E/N working every other weekend in a busy Metro ED Registering Patients. Schedule works every other first weekend, 7p-330a on weekends. Other shifts are: first week Thurs 330p-12a, Fri. 230p-11p. Second week: Mon. 130p-10p, Wed. and Fri. 330p-12a .