Patient & Community Outreach Manager - South FL

Why LLS:

How many people can answer the question, "What do you do for a living?" with the answer, "I help find cures for cancer." At LLS, employees take our mission seriously. Whether you work in one of our chapters, are an accountant at the national office or a specialist in our Information Resource Center, you work each day on making our mission a reality: Cure leukemia, lymphoma, Hodgkin's disease and myeloma, and improve the quality of life of patients and their families. Join us and give new meaning to the word, "job."

Overview: Additional Position Information: Reports to:Senior Patient & Community Outreach Manager or Director of Patient & Community OutreachSupervises:Volunteers Responsibilities:

• Promote LLS as an essential resource for disease, treatment and support information for blood cancer patients and their families. Foster shared constituent relationship;
• Create resources and programs that allow for deeper patient engagement throughout their cancer journey, from diagnosis through survivorship, by providing ongoing support, education and facilitating access to quality care;
• Develop and support a strong patient and community outreach volunteer structure to help implement patient and community outreach strategies. Identify volunteer opportunities to better reach underserved communities (including but not limited to racial/ethnic minority communities, rural communities, and young adults) through provider and community outreach;

• Develop collaborative relationships with community-based organizations throughout the region, especially those serving underserved populations;
• Implement an effective, timely and ongoing communication strategy to ensure relevant information about patient and community outreach strategies and goals are delivered to internal and external stakeholders;
• Conduct community-based patient education programs in select markets, including underserved areas;
• Partner with LLS philanthropy staff to provide information about the LLS mission to internal and external stakeholders, including staff, potential volunteers, donors and funders;
• Partner with LLS public policy and advocacy staff to identify advocates and patient stories and maintain engagement in policy initiatives.

• Comply with all reporting and documentation requirements of the role;
• Maintain a working knowledge of the LLS Mission and programs to promote the field and campaign initiatives;
• Perform other related duties as assigned.

Qualifications:

• BA or BS required; advanced degree preferred
• Fluency in Spanish required
• 4 - 5 years of related experience
• Healthcare educational background preferred

• Experience and skills in relationship management in healthcare, community health outreach, healthcare service delivery, health education programming, and volunteer development
• Excellent verbal and written communication skills; must be able to articulate the LLS Mission (Research, Patient & Professional Programs, Advocacy/Policy) to a wide audience
• Strong cultural competency and regular practice of cultural humility
• Experience in outreach to and collaboration with Hispanic communities (and other diverse communities) required

• Strong healthcare knowledge base with oncology experience preferred
• Strong problem-solving, priority-setting and project management skills
• Ability to work independently, thrive under pressure and perform multiple tasks
• Knowledge of fundraising a plus
• Experience working in a matrix environment a plus

• Strong computer skills required

• Must reside within the region area(s) managed
• Position may require 25% to 50% travel; night and weekend work will be required

• Physical demands are minimal and typical of similar jobs in comparable organizations
• Work environment is representative and typical of similar jobs in comparable organizations

Disclaimer: LLS is an equal employment opportunity employer committed to diversity and inclusion in its workplace. All qualified applicants will receive consideration for employment without regard to sex, gender, gender identity and expression (including transgender status), sexual orientation, pregnancy, age, race, color, creed, national origin/ancestry, citizenship, religion, genetic predisposition or information, physical or veteran status, or any other characteristic protected by law. LLS seeks such skilled and qualified individuals to share our mission and where they will join a cohort of others who have chosen to call LLS home. LLS complies with all applicable laws which prohibit discrimination and harassment in the workplace, and is committed to maintaining a diverse and inclusive environment supportive of all of our employees and the communities we serve.