Patient Care Coordinator/Receptionist

Team with Miracle-Ear Midwest to challenge the status quo and strive to set a new industry standard in the patient care experience. Our Patient Care Coordinators are driven and compassionate service providers that help our patients reach the highest level of hearing health possible. Hearing loss can be devastating and if left untreated can push those suffering into depression, withdrawal, isolation, and more. That is where your work begins - to provide a warm, welcoming, and safe space for patients to receive a first-time hearing evaluation or the continued maintenance they need.

If your own grandparents walked through the door, how would you want them to be treated. That’s our goal — to provide a service filled with kindness, attentiveness, and the efficiency you would want for your own loved ones.

You are the face of our company, and the first person patients form a connection with. Miracle-Ear Midwest doesn’t take that lightly or for-granted. We can offer you competitive pay based on experience, regular training, career-development and motivational seminars, benefit package, 401K, paid time off, and more.

Miracle-Ear Midwest offers a rewarding outlet to experience a working environment that is fun, collaborative, team oriented, and core value centered. We also offer bonus structures and earned incentives, like yearly fun-in-the-sun group island vacations. And our annual themed company Christmas Party is not to be missed!

To see more about our team and core values at click here!

To provide this level of care, our Patient Care Coordinators fulfill a variety of tasks.

• Maintain the front office
• Support customers by making phone calls to follow-up or set appointments
• Maintain daily schedules and patient files
• Collect patient information and answer questions
• Ability to think outside the box to connect with potential patients and encourage participation
• Organize and manage occasional fun in-office promotions

QUALIFICATIONS

• Office experience preferred
• Ability to use a variety of technology and Windows based applications, including Microsoft office, and more
• Organized multi-tasker
• Detail-oriented and effective time management
• Experience in telemarketing, accessory sales, or healthcare services a plus but not mandatory
• Strong people and communication skills
• Dynamic team player
• Positive attitude and outgoing personality!

Compensation and Benefits:

• $15- $18 / hour plus performance based monthly bonuses.
• Employer pays 60% of Bronze health plan cost.
• 401(k) with up to 4% matching after one year.
• Fun team environment.
• Incentive opportunities for foreign travel

We will consider training the right person – APPLY TODAY!

ABOUT MIRACLE-EAR

We are a hearing aid company that operates all over the United States. With over 1,500 locations, we strive to bring our customers leading-edge technology and hearing solutions that improve their lives, relationships, and communities! Since 1948, we've been committed to helping people reconnect to the things they love through improved hearing healthcare. We believe each customer should be able to live to the full potential of their passions, relationships, and life! Through customer devotion, personal impact, forward-thinking, acting responsibly, and living our purpose, we are able to positively impact the lives of others and achieve our goals!

It takes a dedicated team, years of experience, and true passion to bring our ideas to life. Our staff is incredibly talented, skilled and is the key to our success. We make sure they are comfortable, constantly learning, and able to succeed through meaningful work and a healthy work environment.

ARE YOU READY TO JOIN OUR OFFICE TEAM?

If you feel that you would be perfect as our Patient Care Coordinator apply now! We look forward to hearing from you!