Hospital professional will be responsible for the comprehensive servicing of GH patients with a focus on the critical aspects of patient registration including making an empathetic first impression, soliciting personal health information, answering sensitive patient questions/concerns, insurance verification, co-payments scheduling and pre access for the entire hospital. Individual will also share work in the hospitals telephone switchboard.
STATUS: Part Time
LOCATION: Gouverneur Hospital
DEPARTMENT: Patient Registration
SCHEDULE: 8 hour, Variable
ATTRIBUTES
Required: High School or GED. Ability to accurately type and enter data into an electronic medical record
Preferred: Advanced technical training. Advanced degree above high school.
RESPONSIBILITIES
Registration for all areas of hospital Insurance verification, errors, and co pays and account payments, financial counseling.
Switchboard coverage, alarm activations, paging and answering service
Scheduling, authorization verification, pre insurance, accuracy, errors and co-pay collections in pre access area.
Provide excellent customer service to our patients and visitors
Meets and abides by GH Mission, Vision & Values
Other duties as deemed necessary
PHYSICAL REQUIREMENTS S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
To enhance lives and preserve health by enabling access to a comprehensive, fully integrated network of the highest quality and most affordable care, delivered with kindness, integrity, and respect.
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