Job details

Patient Registration Technician

GENERAL SUMMARY

The Patient Registration Technician greets, instructs, directs and assists patients and visitors upon arrival to the service area or through telecommunication devices. Responsible for accurate data collection, documentation, and data retrieval with computerized systems. Performs patient scheduling, registration processes, insurance verification, maintains account information, co-payments, referrals, authorizations, and billing inquiry functions. Reports to Manager/Supervisor.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Renders exceptional customer service to parents, patients, visitors and co-workers.
Serves as patient liaison for healthcare services.
Assists in maintaining medical records, filing systems, account balances and reconciliation of days accounts receivable.
May perform charge entry and charge batching processes as necessary.
Provides clerical and secretarial support.
Performs other duties as assigned.

LICENSES AND/OR CERTIFICATIONS

None required.

MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS

High school diploma or equivalent.
2-3 years related work experience preferred.
Ability to relate well with the public.
Ability to effectively gather and exchange information in both oral and written communications with proper grammar, spelling and punctuation.
Ability to sort and file materials correctly by alphabetical or numeric systems.
Knowledge of computer data entry processes required.
General knowledge of ICD-9/CPT coding and third party payer insurance verification processes and medical terminology preferred.

WORKING CONDITIONS

Normal office environment with little exposure to excessive noise, dust, temperature and the like.

PHYSICAL REQUIREMENTS

Click here to view physical requirements.

Location: Childrens Hospital of The Kings Daughters · Developmental Peds
Schedule: Full-Time, Days, M-F

Children's Hospital Of The King's Daughters Glassdoor Company Review

3.5

Children's Hospital Of The King's Daughters DE&I Review

No rating

CEO of Children's Hospital Of The King's Daughters

Jim Dahling

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By Children's Hospital Of The King's Daughters

We strive to: -Deliver excellence in quality and service as we continually measure and improve our outcomes; -Evolve and enhance services in response to the needs of children and the advancement of science; -Educate the next generation of leaders ...

19 jobs

FUNDING

Nonprofit

INDUSTRY

Health Care Services & Hospitals

TEAM SIZE

1001-5000

LOCATION

Hybrid, based in Norfolk, VA

DATE POSTED

June 9, 2023