Latvian Speaking Customer Service Financial Sector - Remote in Greece

Patrique Mercier Recruitment ES is excited to offer a fantastic opportunity for Latvian-speaking professionals to join a customer service team in the financial sector, all while working remotely from Greece. If you have a passion for finance and enjoy helping others, this role is ideal for you! As a key member of the team, you will assist Latvian-speaking clients with their inquiries regarding financial products and services, ensuring they receive top-notch support. This remote position allows you to balance your work life with the beautiful and rich culture of Greece. Join us in delivering exceptional customer service and making a difference in the financial industry!

Your Responsibilities

• Provide outstanding customer service support to Latvian-speaking clients in the financial sector.
• Address customer inquiries and resolve issues effectively and efficiently.
• Maintain professionalism during all customer interactions.
• Document customer interactions accurately to improve future services.
• Collaborate with your team to meet service level targets.
• Participate in ongoing training and development to enhance your skills and knowledge.
• Identify opportunities for improving processes and enhancing customer experiences.

• Fluency in Latvian (both written and spoken) is required.
• Strong communication skills with a customer-centric approach.
• Previous experience in customer service, preferably in the financial sector.
• Ability to excel in a remote and fast-paced work environment.
• Excellent problem-solving skills and attention to detail.
• Comfort with technology and experience using customer management systems.
• Willingness to work remotely from Greece and engage with a diverse team.
• In possession of EU passport

• ·         Private Health Insurance
• ·         Training & Development
• ·         Performance Bonus
• ·         2 Extra Salaries Per Year Fully Paid Training
• . Above Average Greek Salary
• ·         Fully Paid Relocation Package ( flight, transfer and hotel )
• ·         Free Greek Lessons, discounts and other perks