Job details

Nordic Speaking Customer Support Representative - Remote in Greece

🌟 Join our team from the comfort of your home! Patrique Mercier Recruitment ES is looking for a Nordic Speaking Customer Support Representative to work remotely from anywhere in Greece. If you are fluent in one or more Nordic languages (Danish, Swedish, Norwegian, or Finnish) and have a passion for helping customers, this is your chance to make an impact without leaving your home.

As a remote representative, you will be responsible for providing top-notch customer support to our Nordic-speaking clients. You will troubleshoot issues, answer inquiries, and ensure that every client feels valued and supported. Embrace the flexibility of remote work while contributing to a positive customer experience!

Your Responsibilities

Assist Nordic-speaking customers through various communication channels, ensuring clarity and efficiency.
Resolve customer issues and provide information about our services and products.
Maintain accurate records of customer interactions and feedback in our CRM system.
Work collaboratively with team members to enhance service quality and customer satisfaction.
Engage in ongoing training to stay informed about our products and support best practices.

Fluency in one or more Nordic languages (Danish, Swedish, Norwegian, Finnish) is required.
Genuine passion for customer service and client satisfaction.
Previous experience in a customer support role is beneficial but not obligatory.
Excellent communication skills, both verbal and written.
Ability to work independently and manage time effectively in a remote setting.
Analytical and problem-solving skills to address customer needs efficiently.
A reliable internet connection and a suitable home office environment.