Job details

Nordic Speaking Client Support Specialist - Remote in Greece

Join our innovative team at Patrique Mercier Recruitment ES as a Nordic Speaking Client Support Specialist! This remote position allows you to work from the comfort of your home in Greece while providing exceptional support to our Nordic-speaking clients. If you have a passion for customer service and thrive in a dynamic work environment, this role is perfect for you!

In this position, you will assist clients with their inquiries, troubleshoot issues, and provide detailed product information, ensuring a delightful customer experience. With our commitment to a remote work culture, you can enjoy the flexibility that comes with this role while contributing positively to our clients' journeys. If you're ready to take on this rewarding challenge, we can't wait to hear from you!

Your Responsibilities

Provide exceptional client support to Nordic-speaking customers through various communication channels.
Troubleshoot and resolve customer issues with efficiency and professionalism.
Offer detailed product knowledge and guide customers towards effective solutions.
Maintain comprehensive records of customer interactions and support activities.
Collaborate with team members to meet service goals and enhance client satisfaction.
Engage in ongoing training to stay updated with our products and support best practices.

Fluency in a Nordic language (Norwegian, Swedish, Finnish, Danish) is essential.
Exceptional customer service skills and a genuine desire to help.
Prior experience in client support or a similar role is preferred, but not required.
Strong communication skills, both written and verbal.
A self-motivated individual capable of working independently in a remote setting.
Problem-solving skills and attention to detail.
Willingness to adapt to a remote work culture and embrace flexibility.