Spanish Speaking Customer Support for Fitness Technology - Remote in Greece

Patrique Mercier Recruitment FR is committed to connecting skilled professionals with exciting career opportunities. We are currently in search of a Spanish Speaking Customer Support Representative for Fitness Technology, offering a remote position in Greece. This role is ideal for individuals who are passionate about fitness and technology, and who enjoy providing exceptional service to users of fitness products.

Responsibilities

• Offer excellent customer support to Spanish-speaking clients regarding fitness technology products via phone, email, and chat.
• Assist customers with inquiries related to product usage, troubleshooting, and account management.
• Guide users on best practices for utilizing fitness devices and applications effectively.
• Document customer interactions accurately to improve service delivery and address recurring issues.
• Work closely with technical teams to resolve more complex customer concerns swiftly.
• Stay informed about product features, updates, and industry trends to provide insightful support.
• Gather and relay customer feedback to support ongoing product and service improvements.

• Fluency in Spanish and English, both written and spoken.
• Experience in customer service, particularly in the technology or fitness industry is preferred.
• Genuine interest in fitness technology, with the ability to communicate complex information simply and clearly.
• Excellent communication skills with a strong focus on customer satisfaction.
• Proficient in customer support software and standard office applications.
• Strong problem-solving skills and a proactive approach to customer issues.
• Flexibility to work varied shifts, including weekends as required.

•   Private Health Insurance 
• Training & Development 
•  Performance Bonus  
• 2 Extra Salaries Per Year Fully Paid Training  
• Fully Paid Relocation Package ( flight, transfer and hotel )   
• Free Greek Lessons, discounts and other perks