Nordic Speaking Customer Support for Transportation Services - Remote in Greece

Patrique Mercier Recruitment is thrilled to offer a remote position for a Nordic Speaking Customer Support representative for a leading Transportation Services company. This role can be performed from anywhere in Greece, providing flexibility while allowing you to deliver excellent customer service. You will be the first point of contact for customers seeking assistance with their transportation needs, ensuring they have a seamless experience. If you're fluent in a Nordic language and have a passion for helping others, we want to hear from you!

Responsibilities

• Deliver high-quality customer support via phone, email, and chat while working remotely.
• Assist customers with inquiries related to transportation services, including bookings and modifications.
• Quickly and effectively resolve customer complaints and issues.
• Educate customers on service options, policies, and procedures.
• Maintain accurate records of customer interactions and feedback to inform service improvements.
• Collaborate with your team to enhance service quality and customer satisfaction.

• Fluency in a Nordic language (Danish, Swedish, Norwegian, or Finnish) is required.
• Excellent communication and interpersonal skills.
• Prior experience in customer service or support roles is preferred.
• Strong problem-solving abilities with a focus on customer satisfaction.
• Ability to work independently and manage time effectively in a remote setting.
• Interest in the transportation industry is a plus.
• Familiarity with customer relationship management software is desirable.

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )