Job details

Dutch Speaking Technical Support Roles with full relocation - Remote in Greece

Patrique Mercier Recruitment Nordic is thrilled to present an exciting opportunity for Dutch Speaking Technical Support specialists to join our enthusiastic team in a remote setting based in Greece. This role includes full relocation support, giving you the chance to work from the beautiful landscapes of Greece while being a vital part of a collaborative work environment. As a Technical Support Specialist, you will assist Dutch-speaking clients with their technical inquiries, troubleshoot issues, and provide excellent customer service pertaining to various IT products and services. If you have a strong technical foundation and a passion for assisting others, we encourage you to apply!

Responsibilities

Deliver exceptional technical support to Dutch-speaking customers through phone, email, and chat.
Troubleshoot and resolve various technical issues related to software, hardware, and networking.
Guide customers through troubleshooting steps with clear and effective communication.
Document customer interactions and accurately record the resolutions of technical challenges.
Collaborate with team members to improve service delivery and enhance customer satisfaction.
Provide feedback on common technical issues to help refine support processes.

Fluency in Dutch (spoken and written) is required.
Prior experience in technical support or a related IT role is highly preferred.
Strong analytical skills with the ability to communicate technical concepts clearly.
Excellent communication skills with a strong focus on customer service.
Technical knowledge of computer systems, software applications, and networking fundamentals.
Comfortable working in a remote setting with a reliable internet connection.
Willingness to relocate to Greece, with full relocation assistance provided.