Job details

Nordic Speaking Customer Service - Remote in Greece

Patrique Mercier Recruitment is your go-to agency for individuals seeking multilingual job opportunities abroad. We specialize in connecting candidates with various sectors, including social media, healthcare, travel, and more. We are currently looking for enthusiastic individuals for a Nordic Speaking Customer Service role that allows you to work remotely from Greece. This position offers the perfect blend of flexibility and the opportunity to engage with customers while enjoying the beautiful landscapes and rich culture of Greece. At Patrique Mercier Recruitment, we are dedicated to ensuring that candidates find the right fit for their skills and aspirations while facilitating a smooth transition to their new roles. Join our team and help us provide top-notch customer support to the Nordic-speaking community, all from the comfort of your home.

Responsibilities

Deliver outstanding customer service to Nordic-speaking clients via phone, email, and chat.
Resolve customer inquiries and issues efficiently while maintaining a high level of professionalism.
Document all customer interactions in our system for tracking and quality assurance.
Stay informed about product updates and company policies to provide accurate information to customers.
Identify improvements and suggest solutions to enhance the customer experience.
Collaborate with different departments to resolve escalated issues and support customer needs.
Contribute to team efforts by achieving individual and team performance goals.

Fluent in at least one Nordic language (Danish, Norwegian, Swedish, or Finnish) and proficient in English.
Experience in customer service or a relevant field preferred.
Excellent communication and problem-solving skills.
Ability to work independently and as part of a virtual team.
Comfortable using various customer service software and applications.
Strong organizational skills and attention to detail.
Motivation to work in a remote setting and adaptability to changing circumstances.