Dutch Speaking Customer Experience Coordinator - Athens
Patrique Mercier Recruitment PT is thrilled to offer an exciting opportunity for a Dutch Speaking Customer Experience Coordinator to join our team in Athens. As the leading recruitment agency in Greece dedicated to helping candidates secure jobs in their native languages, we specialize across multiple sectors including online media, gaming, healthcare, retail, and more. In this pivotal role, you will be responsible for delivering exceptional service and support to our Dutch-speaking clients, ensuring their needs are met with professionalism and efficiency. If you are passionate about enhancing customer experiences and are fluent in Dutch, we invite you to be part of our dynamic team!
Responsibilities
- Serve as the main point of contact for Dutch-speaking customers, addressing their inquiries and support requirements.
- Communicate with customers across various platforms including phone, email, and chat.
- Deeply understand our products and services to provide accurate information to customers.
- Resolve customer issues effectively and maintain a high level of satisfaction.
- Work alongside internal teams to gather and share customer feedback for service improvements.
- Follow up with customers to ensure ongoing satisfaction and collect additional insights.
- Analyze customer interaction data to identify trends and areas for enhancement.
- Fluency in Dutch and English, both written and spoken.
- Previous experience in customer service or customer experience roles is preferred.
- Excellent communication and interpersonal abilities.
- Strong multitasking skills and the ability to work effectively in a fast-paced environment.
- Proficient in customer service software and tools.
- Strong analytical and problem-solving capabilities.
- An interest in online media and familiarity with industry trends.
# Fully Paid Relocation Package ( Flight, Transfer and Hotel )
# Monthly Salary
# 2 Extra Salaries Per Year
# Health Insurance
# Private Health Insurance
# Monthly Bonus
# And More....
Average salary estimate
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