Job details

German Speaking Customer Service Agent for Worlds Largest Technology Company

Step into an incredible career opportunity with Patrique Mercier Recruitment PT as a German Speaking Customer Service Agent for the World’s Largest Technology Company! This is a chance to be part of a renowned organization while working in a vibrant and lively setting.

In this role, you will provide high-quality customer support to German-speaking clients, assisting them with inquiries and ensuring a smooth experience with cutting-edge technology. Your expertise will help foster strong relationships with customers, making their interaction with one of the leading names in tech truly exceptional. If you’re passionate about technology and dedicated to exemplary customer service, we want you on our team!

Responsibilities

Provide exceptional customer support to German-speaking clients via phone, email, and chat.
Assist customers with technical inquiries, troubleshooting, and account management.
Resolve customer issues in a timely and professional manner.
Stay updated on product features and enhancements to offer accurate information.
Document customer interactions to facilitate quality assurance and feedback.
Collaborate with team members to improve the customer experience.
Engage in ongoing training to enhance your skills and product knowledge.

Fluent in German (both spoken and written) with outstanding communication skills.
Proficient in English (spoken and written).
Previous experience in customer service or tech-related roles is ideal.
Strong problem-solving skills and a customer-centric approach.
Ability to thrive in a fast-paced and dynamic environment.
A friendly attitude and dedication to providing excellent customer service.
Willingness to relocate for this exciting opportunity.