Job details

Norwegian Speaking Customer Service for One of the Big Five IT Companies-Remote

Are you a fluent Norwegian speaker with a passion for customer service and technology? Patrique Mercier Recruitment PT is excited to offer an incredible opportunity to join one of the Big Five IT companies as a Norwegian Speaking Customer Service Representative, with the flexibility of remote work!

In this role, you will be the primary support contact for Norwegian-speaking clients, assisting them with inquiries and resolving issues related to IT services. Your responsibilities will include providing excellent customer support, offering technical assistance, and ensuring customer satisfaction. If you are driven, tech-savvy, and eager to make a difference in the IT industry, we want to hear from you!

Responsibilities

Deliver outstanding customer service to Norwegian-speaking clients via phone, email, and chat.
Assist with inquiries related to IT products and services, providing accurate and timely solutions.
Troubleshoot and resolve technical issues efficiently while maintaining a professional demeanor.
Document customer interactions and feedback for continuous improvement.
Stay updated on product offerings and industry trends to better serve clients.
Collaborate with team members to enhance the overall customer experience.
Participate in training programs to expand your IT knowledge and customer service skills.

Fluency in Norwegian (both spoken and written) with excellent communication skills.
Proficient in English, both spoken and written.
Previous experience in customer service or a technical support role is preferred.
Strong problem-solving skills and the ability to work independently.
Interest in technology and a willingness to learn about IT services.
A positive attitude and a commitment to customer satisfaction.
Ability to work effectively in a remote environment.