Polish-Speaking Customer Support in the E-commerce Sector REMOTE in Greece

Patrique Mercier Recruitment PT is excited to announce an outstanding opportunity for a Polish-Speaking Customer Support Representative in the booming e-commerce sector! This remote role allows you to work from the comfort of your home while being part of an innovative team based in Greece.

In this position, you will assist Polish-speaking customers by addressing their inquiries, resolving issues, and providing exceptional service that fosters customer loyalty. If you're passionate about e-commerce and enjoy helping others, we would love to have you on board!

Responsibilities

• Deliver high-quality customer support to Polish-speaking clients via phone, email, and chat.
• Swiftly resolve customer inquiries related to e-commerce products and services.
• Maintain in-depth knowledge of available products to provide accurate and helpful information.
• Document customer interactions for quality assurance and continuous improvement.
• Collaborate with peers to enhance the overall customer experience and service quality.
• Participate in ongoing training to keep your knowledge and skills up to date.

• Fluency in Polish (both spoken and written) with strong communication skills.
• Proficient in English, both written and spoken.
• Previous experience in customer support, especially in the e-commerce sector, is a plus.
• Excellent problem-solving abilities with a focus on customer satisfaction.
• A friendly, adaptable approach to customer service.
• Ability to thrive in a fast-paced, remote working environment.
• Willingness to be part of a collaborative team while working from Greece.

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )