Administrative Assistant

Position Type: Full-Time, Remote
Time Zone: EST

About Pavago:
Pavago is searching for a detail-oriented and proactive Administrative Assistant. This role is essential to support the CEO and team with administrative functions, ensuring seamless operations across multiple aspects of the business. This is a unique opportunity to gain hands-on experience in the IT Asset Disposition (ITAD) industry, while supporting a dynamic team focused on excellence.

Responsibilities:

• Communication & Scheduling: Manage company communication channels, including phone and email, while scheduling appointments for the CEO and team. Coordinate with clients for recycling pickups and meetings.
• Client Relations: Engage professionally with clients to ensure timely support and positive interactions, strengthening relationships and client satisfaction.
• Human Resources Support: Assist with HR tasks, including onboarding new team members, maintaining records, and supporting team compliance with NAID AAA Certification® standards.
• Content Support: Occasionally assist with creating content for internal communications and documentation.
• Compliance Management: Ensure that all processes meet NAID AAA standards, maintaining high data security and privacy.

What Makes You a Perfect Fit:

• Proactive and Detail-Oriented: You excel at multitasking, managing communication, and supporting administrative processes. You’re proactive in solving problems and thrive in a fast-paced environment.
• Tech Enthusiast: You enjoy working with technology and are eager to dive into the ITAD industry to support asset management processes.
• Organized & Adaptable: You possess exceptional organizational skills, with the ability to prioritize and manage multiple projects simultaneously.
• Team Player with High Integrity: You align with our client's values, embodying positivity, professionalism, and the desire to contribute to a collaborative work culture.

Requirements & Skills:

• Communication Skills: Excellent written and verbal communication abilities to effectively liaise with clients and team members.
• Organizational Strengths: Strong time management and organizational skills to handle scheduling and documentation.
• Problem-Solving Ability: Analytical mindset with the ability to troubleshoot issues and recommend solutions.
• Technical Proficiency: Familiarity with tools like CRMs, scheduling software, and willingness to learn new systems quickly.
• Client Relationship Management: Experience in client relations or administrative support roles is a plus.

What Does a Typical Day Look Like?

Your day begins with managing emails and scheduling appointments for the CEO and team. You'll engage in client communication, ensuring smooth coordination of pickups and meetings. Throughout the day, you'll handle HR tasks, update records, and maintain compliance with NAID standards. Occasionally, you'll assist with internal content creation to support company communications.

Interview Process:

• Initial Phone Call: A quick conversation to discuss your experience and interest in the role.
• Video Interview: A deeper exploration of your skills and fit for the position.
• Practical Assessment: Showcase your administrative capabilities through a relevant task.
• Final Interview: Discussion with the client to ensure alignment.
• Background Checks: Verification of your references and past employment details.

Ready to Apply?
If you're detail-oriented and eager to support a growing company, we invite you to join our client’s team as an Administrative Assistant. This role offers you the chance to develop within a supportive and innovative environment while gaining valuable industry knowledge.