Manager CX Communications and Change Management

Remote - Work from HomeAt Paycor, ambition meets opportunityPaycor's HR software is purpose-built for leaders and modernizes people management. We help our customers build winning teams and great places to work. Paycor’s culture is the key driver of our success. Every day, our associates find new ways to add value and progress toward audacious goals. We celebrate wins and share the wealth with a high performance-centric culture that empowers talented people to try new roles, innovate and experiment, and follow their passions.Responsibilities• Develop and maintain the communications and experience strategy and fiscal year programs and budget for the Customer Experience function. Share best practices and ideas with senior leadership while listening to their ideas to shape into our strategy.• Evaluate, improve and execute on existing processes to ensure changes to products and tools are understood and associates are enabled through communication, documentation and training methods.• Directly manage associates on the customer experience communications & change management team and develop them to their full potential.• Manage all aspects of our in-person and virtual leadership and associate meetings such as town halls, manager enablement, and leadership strategy gatherings.• Ensure regular, quality delivery of newsletters and internal emails by sourcing content from various groups and leveraging current communications applications, working in partnership with Paycor’s corporate communications and CX leadership.• Regularly measure the success of our communications and identify areas for opportunity, ensuring we act from the insights gathered.• Empowers team to manage distribution lists, PowerPoint decks, meeting invites, surveys, rewards and recognition gifts, newsletters, and other important tasks.RequirementsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required.• 5+ years in internal communications, change management, operations enablement, or related field.• 4-year degree in business, marketing, communications, or related field preferred.• Demonstrated ability to lead and influence the outcomes of others both directly and indirectly and proven experience working with senior leadership of an organization.• Strong interpersonal and communication skills with ability to work effectively with senior leaders of the organization.• Strong organizational and operational skills and ability to juggle multiple projects in a fast-paced environment.• Strong writing skills with ability to write engaging and professionally worded communications.• Experience working in a virtual or remote work environment preferred.Paycor Total RewardsTake Care of Each Other is one of our Guiding Principles and it’s something we actively pursue through the benefits we offer. We are dedicated to delivering a great personal and professional experience with exceptional benefits to support your wellbeing and the wellbeing of your family.Highlights Include• A flexible virtual-first work philosophy• An initial equity award in Restricted Stock Units (RSUs) for all new Associates and on-going award opportunities to participate in the value created through Paycor's growth• 401(k) with $.65 match for every dollar contributed up to 6% of eligible pay• Generous paid time off in addition to 10 paid holidays (including YOUR Holiday to celebrate a day or holiday you hold special)• Three medical plan options – including a $0 cost option and travel & lodging support to ensure access to medical care• Paid leave for birth parents, non-birth parents, elder caregivers, and military support• Sabbatical opportunities for tenured Associates• Employee Stock Purchase Plan, which enables you to buy PYCR stock at a 15% discount• Inclusive and accessible Employee Assistance Program (EAP) to help with everyday challengesFor more information about our total rewards, please visit www.mypaycorbenefits.com.We also offer competitive compensation determined by each individual's relevant experience, skills, and education. We anticipate the base pay for this position to be between $98,370-167,946. In addition to base pay, Paycor Associates are eligible for either a performance-based annual bonus or commission, depending on their position. If your desired salary falls outside of these rates, we hope you'll still apply as there may be other positions that better align.If you need assistance or an accommodation during the interview process due to a disability, please email us at interviewaccommodations@paycor.com. This information will be treated as confidential and used only for the purpose of determining an appropriate accommodation for the interview process.