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Payroll Specialist I

TitlePayroll Specialist ISales - FoxboroughReports toTeam Lead, Merchant PayrollPosition OverviewThe Payroll Specialist is responsible for the data entry of payroll processing for clients and provides ongoing service and support to all Payroll Clients. They maintain the payroll processing system as well as records by gathering, calculating, and inputting data.Duties and Responsibilities• Daily communication with clients collecting time sheet data and payroll information• Data Entry- insert payroll data collected by imputing text based and numerical information from source documents into online portals• Calculating wages, benefits, tax deductions, commissions, etc.• Processing wage garnishments• Compile, and verify accuracy and sort information in order to properly process payroll for clients• Review data for inaccuracies and make corrections and verify output• Respond to queries for information and access relevant data for clients to provide further information as requested• General office duties including answering and transferring phone calls, scanning documents, sending emails• Complete documentation regarding the client payroll account into the ECS ASAP system• Providing timely Quarterly and Year-End tax reports• Excellent customer service skills• Assists with onboarding accounts• Filing, scanning attaching• Other projects and assignments as directed by management/executive teamQualifications• High school diploma required; college degree preferred• Minimum of 1 year experience payment processing experience on ADP or similar systems required• Data entry skills required• Excellent communication and customer service skills• Ability to multi-task• Team player who is looking for continued growth within an organization• Proactive mindsetWorking Conditions• Extensive desk-based work involving prolonged periods using a computer and sitting for extended periods• Frequent interaction with team members, management, agents, Business Development Managers (BDMs), and external partners to facilitate smooth operations and collaborationsTravel Component• NAJob Classification• Non-ExemptAt Payroc we are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individuals’ qualifications without regard to race, color, religion, national social or ethnic origin, sex, age, physical, mental, or sensory disability, sexual orientation or any other status protected by the laws regulation in the location we operate. Payroc does not tolerate discrimination or harassment based on any of these characteristics.Payroc is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact Human Resources Department at HR@payroc.com
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What You Should Know About Payroll Specialist I, Payroc

If you're someone who thrives in a detail-oriented environment and loves helping clients manage their payroll, then the Payroll Specialist I position at Payroc in Foxborough might be the perfect fit for you! As a Payroll Specialist, you'll play a vital role in ensuring that our clients' payroll processes run smoothly. Your day-to-day will involve communicating directly with clients to collect timesheet data and payroll information, which you'll enter accurately into our advanced payroll systems. This role is all about precision—calculating wages, benefits, and tax deductions is just part of what you'll handle. You'll also be processing wage garnishments and ensuring that all the data is exact and verified. Alongside these technical skills, your strong customer service abilities will shine as you respond to client queries and help with onboarding new accounts. Maintaining records and providing timely quarterly and year-end tax reports is crucial, and you'll play an essential role in coordinating these activities. If you have a proactive mindset and at least a year of experience with payment processing systems like ADP, you'll fit right in! Be prepared for a collaborative work environment, as you'll frequently interact with team members and management, contributing to the overall success of our operations. Join us at Payroc, where your skills will not only be valued but will also lead to continued growth within the organization!

Frequently Asked Questions (FAQs) for Payroll Specialist I Role at Payroc
What are the responsibilities of a Payroll Specialist I at Payroc?

As a Payroll Specialist I at Payroc, your main responsibilities will include daily communication with clients to collect timesheet data, data entry into payroll systems, calculating wages and benefits, processing wage garnishments, ensuring the accuracy of payroll information, responding to client queries, and providing quarterly and year-end tax reports. You'll also be involved in general office duties which include answering calls, scanning documents, and onboarding new clients.

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What qualifications do I need to be a Payroll Specialist I at Payroc?

To qualify for the Payroll Specialist I position at Payroc, you will need at least a high school diploma, although a college degree is preferred. A minimum of one year of experience with payment processing systems like ADP is required, along with strong data entry skills and excellent communication abilities. Being a team player with a proactive mindset is essential for success in this role.

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What kind of work environment can I expect as a Payroll Specialist I at Payroc?

As a Payroll Specialist I at Payroc, you can expect a desk-based work environment that involves prolonged periods of computer use. The role requires extensive interaction with team members, management, and clients, ensuring smooth communication and collaboration to facilitate operations. Payroc values a healthy and supportive work culture, free from discrimination and harassment.

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How does Payroc support career growth for Payroll Specialists?

At Payroc, we encourage continuous growth and development for our Payroll Specialists. With a culture that promotes teamwork and proactive learning, you'll have opportunities to expand your skill set and advance within the organization. The supportive management team is always available for guidance and mentorship to help you achieve your career aspirations.

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What are the key skills needed for a Payroll Specialist I at Payroc?

Key skills for a Payroll Specialist I at Payroc include strong data entry capabilities, attention to detail, effective communication, and excellent customer service skills. Your ability to multi-task in a fast-paced environment and work collaboratively with team members and clients will be critical for your success in this role.

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Common Interview Questions for Payroll Specialist I
Can you describe your experience with payroll processing systems?

In responding to this question, be sure to highlight any specific systems you have worked with, such as ADP. Choose examples that reflect your experience in data entry, processing payroll, and troubleshooting issues that arise within these systems.

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How do you ensure accuracy when processing payroll?

When answering this question, emphasize the steps you take to verify data, such as double-checking entries, using checklists, and communicating with clients to confirm details before processing. Providing a real-world example can enhance your answer.

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How do you handle discrepancies in payroll information?

Focus on your problem-solving abilities. Explain how you would identify the source of the discrepancy, communicate with the relevant clients to gather missing information, and work diligently to resolve the issue while minimizing impact on clients.

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Describe a time when you provided excellent customer service.

Share a specific example of how you went above and beyond to assist a client. Discuss the situation, your actions, and the positive outcome that resulted from your efforts.

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What steps do you take to maintain confidentiality when handling payroll data?

Highlight your understanding of the importance of confidentiality in payroll processing. Discuss protocols you follow to safeguard client data, such as securely storing documents and limiting access to sensitive information.

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Can you explain the importance of meeting payroll deadlines?

Give insight into the impact of timely payroll on employee satisfaction and client trust. Elaborate on your time management strategies that ensure all payroll processes are completed within set deadlines.

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How do you prioritize your tasks during busy payroll periods?

Discuss your organizational skills and any tools you use for task management. Explain how you identify urgent tasks and allocate your time effectively to ensure all responsibilities are met on schedule.

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Describe your experience with tax reporting and compliance.

Talk about any relevant experience you have regarding tax deductions, filing requirements, or generating tax reports. Ensure you convey your familiarity with statutory requirements and your attention to detail in this area.

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What would you do if you made a mistake in payroll processing?

Be honest about the importance of acknowledging mistakes and emphasize your willingness to correct them efficiently. Outline your approach to quickly communicate with clients and rectify the issue while taking preventive measures for the future.

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Why do you want to work as a Payroll Specialist I at Payroc?

Express your enthusiasm for the role and the company culture. Talk about your interest in growing within an organization that values diversity and inclusivity, and how your skills align with Payroc's mission.

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Our mission is to enhance partner distribution, by empowering our clients with global payment technology, while preserving a unique culture guided by our core values.

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Full-time, on-site
DATE POSTED
December 17, 2024

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