Payroll Operations Associate I

Job Summary
The Central Administration department plays a vital role in United Road’s financial stability. The Payroll Operations Associate is accountable for driver and owner operator payroll functions. The Payroll Operations Associate will provide quality customer service to exemplify care and commitment to our professional car haulers, carrier partner base and customers.

Job Duties

• Provide fast and courteous service to assigned professional car haulers in the areas of payroll, bonuses, and time off allocation
• Maintain payroll and status change records to document load information, logs and time-off to ensure proper payments
• Communicate with corporate payroll department to process driver payroll weekly, bi-weekly and monthly
• Communicate regularly with terminals to properly document driver time and attendance
• Organize and mail payroll checks
• Track and manage driver expenses and monthly advances
• Maintain a positive work atmosphere by acting and communicating in a manner which facilitates the success of business operations in order to meet company demands and expectations.

Skills Required

• Strong customer service orientation
• Ability to solve problems and think quickly under pressure
• Effective oral and written communication skills
• Highly organized and detail oriented; ability to follow processes
• Demonstrated poise, tact, and diplomacy.
• Ability to succeed in a fast-paced environment and work under pressure to meet deadlines
• Proficiency in web-based accounting programs
• Proficient use of Microsoft Word, Excel, and Outlook
• Maintain a positive work atmosphere by acting and communicating in a manner which facilitates the success of business operations in order to meet company demands and expectations

Qualifications

• Knowledge of manual payroll processes and Microsoft Office preferred
• Ability to learn various web-based software programs (MAS, OVISS, DMS)
• Minimum six months of experience in office environment preferred
• High School Diploma or GED required