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CloudOps Engineer III

At PDI Technologies, we empower some of the world's leading convenience retail and petroleum brands with cutting-edge technology solutions that drive growth and operational efficiency. 


By “Connecting Convenience” across the globe, we empower businesses to increase productivity, make more informed decisions, and engage faster with customers through loyalty programs, shopper insights, and unmatched real-time market intelligence via mobile applications, such as GasBuddy.  We’re a global team committed to excellence, collaboration, and driving real impact. Explore our opportunities and become part of a company that values diversity, integrity, and growth.


Role Overview 


We are seeking a skilled CloudOps Engineer to drive the implementation, maintenance, and optimization of our cloud infrastructure. In this role, you will be responsible for upholding cloud management policies, migrating on-premise applications to the cloud, debugging cloud stacks, and deploying new cloud applications. 


Key Responsibilities
  • Developing automation solutions to streamline processes, such as writing scripts to run specific tasks on computer systems
  • Collaborating with product development and architecture teams to evaluate and implement new services based on requirements
  • Implementing security measures to ensure data integrity
  • Designing, building and maintaining highly available systems for SaaS products
  • Developing, configuring and deploying monitoring tools and scripts for applications and systems
  • Recommending changes to the application architecture or design to improve the performance and efficiency of SaaS or PaaS products
  • Installing and configuring software following installation procedure and organizational guidelines
  • Troubleshooting and resolving incidents while collaborating with the development to minimize downtime and maintain service quality
  • Monitoring and analyzing cloud resource usage to identify cost-saving opportunities
  • Staying current with emerging technologies, trends and platforms and adapting to the changing workplace environment
  • Creating and maintaining technical documents for cloud infrastructure and related processes


Qualifications
  • 5-8 years of relevant experience in cloud computing 
  • Knowledge of configuring load balancers
  • Knowledge of setting up microservices
  • Proficiency with Terraform (or IaC-alike tools)
  • Familiarity with container orchestration
  • Expertise in installing releases
  • Expertise in monitoring tools such as CloudWatch or Dynatrace
  • Experience in certificate management
  • Familiar with containerization (Docker) and cloud orchestration (AWS preferred)
  • Highly motivated self-starter with a desire to help others and take action
  • Requires strong written and verbal communication skills
  • Ability to independently work as a contributing member in a high-paced and focused team
  • Ability to multi-task and prioritize tasks with competing deadlines
  • Strong problem-solving and analytical skills with the ability to work under pressure
  • Collaborative in nature with a strong desire to dig in and learn independently and as well as through asking questions
  • Considers ‘best-practice’ standards, as well as departmental policies and procedures
  • Experience in Windows and Linux systems, CLI and scripting
  • Working experience with one or more flavors of SQL RDBMS administration and scripting DDL and DML
  • Experience with direct customer contact (tech support, customer service, etc.)


Behavior Competencies
  • Ensures Accountability
  • Decision Quality 
  • Collaborates 
  • Drives results 
  • Cultivates Innovation


PDI is committed to offering a well-rounded benefits program, designed to support and care for you, and your family throughout your life and career.  This includes a competitive salary, market-competitive benefits, and a quarterly perks program. We encourage a good work-life balance with ample time off [time away] and, where appropriate, hybrid working arrangements.  Employees have access to continuous learning, professional certifications, and leadership development opportunities. Our global culture fosters diversity, inclusion, and values authenticity, trust, curiosity, and diversity of thought, ensuring a supportive environment for all.

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Average salary estimate

$112500 / YEARLY (est.)
min
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$95000K
$130000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About CloudOps Engineer III, PDI Technologies

If you’re a tech enthusiast looking to make waves in the cloud, PDI Technologies has the perfect opportunity for you! We’re on the lookout for a skilled CloudOps Engineer III to join our awesome team. In this role, you’ll be at the forefront of managing cloud infrastructure, helping our clients in the convenience retail and petroleum sectors maximize their potential through technology that fuels efficiency and growth. Your tasks will cover a wide spectrum, from implementing security protocols and optimizing cloud applications to developing automation solutions that simplify processes. It’s a unique chance to collaborate with diverse product development and architecture teams, evaluating and implementing innovative cloud solutions that meet real-world needs. You’ll also get to create technical documents that serve as vital references for our cloud infrastructure along the way. With your 5-8 years of experience in cloud computing, knowledge of configuring load balancers, and a knack for troubleshooting, you’ll thrive in our dynamic environment. If you're ready to embrace emerging technologies and contribute to exciting projects with a passionate team, we encourage you to take the next step and join us at PDI Technologies, where your contributions matter, and innovation leads the way!

Frequently Asked Questions (FAQs) for CloudOps Engineer III Role at PDI Technologies
What are the main responsibilities of a CloudOps Engineer III at PDI Technologies?

As a CloudOps Engineer III at PDI Technologies, your primary responsibilities will include developing automation solutions, migrating on-premise applications to the cloud, implementing security measures, and designing high-availability systems for our SaaS products. You’ll collaborate with both the product development and architecture teams to recommend architectural changes that enhance performance and efficiency, troubleshoot incidents, and monitor resource usage for cost-saving opportunities.

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What qualifications are required for the CloudOps Engineer III position at PDI Technologies?

The CloudOps Engineer III role at PDI Technologies requires 5-8 years of relevant experience in cloud computing, proficiency with Terraform or similar IaC tools, knowledge of microservices, and familiarity with container orchestration. Strong problem-solving and analytical skills are essential, along with effective communication abilities. Familiarity with monitoring tools like CloudWatch and Dynatrace, as well as experience with both Windows and Linux systems, are highly valued.

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How does PDI Technologies support the professional development of a CloudOps Engineer III?

PDI Technologies is committed to the continuous learning and development of our employees. As a CloudOps Engineer III, you'll have access to professional certifications, leadership development opportunities, and a culture that fosters curiosity and innovation. We believe in a good work-life balance, providing ample time off and opportunities for hybrid working arrangements.

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What tools and technologies should a CloudOps Engineer III at PDI Technologies be familiar with?

A CloudOps Engineer III at PDI Technologies should be well-versed in tools and technologies including Terraform for infrastructure as code, containerization with Docker, and cloud platforms like AWS. Proficiency in monitoring tools such as CloudWatch or Dynatrace is also crucial, as well as knowledge of SQL RDBMS for database management and scripting.

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What traits make a successful CloudOps Engineer III at PDI Technologies?

Successful CloudOps Engineers III at PDI Technologies possess a collaborative spirit, strong analytical and problem-solving skills, and the ability to operate independently in a fast-paced environment. They are highly motivated self-starters who embrace innovation and are enthusiastic about learning new technologies while ensuring accountability and high-quality results in their tasks.

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Common Interview Questions for CloudOps Engineer III
Can you describe your experience with cloud infrastructure management?

In your answer, focus on specific cloud projects you've managed or contributed to, detailing the technologies used and challenges faced. Highlight your role in optimizing cloud resources and ensuring security measures were implemented effectively.

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How do you stay updated on emerging cloud technologies?

Discuss your approach to continuous education, such as attending workshops, webinars, or pursuing certifications. Mention any resources you utilize, like blogs, forums, or industry publications, to keep your knowledge current.

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What automation solutions have you implemented in previous projects?

Provide concrete examples of automation tools or scripts you’ve developed, emphasizing how these efforts improved efficiency, reduced downtime, or enhanced productivity in the cloud environment.

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Explain your experience with container orchestration.

Discuss any hands-on experience you have with tools like Kubernetes or Docker Swarm, illustrating how you've managed deployments and scaled applications in a cloud environment.

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How do you troubleshoot a cloud application failure?

Outline the systematic approach you take to diagnose issues, including checking logs, monitoring performance metrics, and collaborating with development teams to resolve incidents swiftly and minimize downtime.

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What strategies do you employ to ensure data integrity in a cloud environment?

Talk about your experience with security measures like encryption, robust access controls, and regular audits to safeguard data integrity, along with any compliance standards you've adhered to in your previous work.

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Can you provide an example of how you've improved a cloud process?

Share a specific situation where your initiative led to process improvements, detailing the impact on performance and operational efficiency and how you tracked those improvements.

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What monitoring tools do you prefer and why?

Discuss the monitoring tools you've used, such as CloudWatch or Dynatrace, and explain why you prefer them based on their features, ease of integration, or capabilities that help with incident management and performance optimization.

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How do you prioritize tasks in a high-pressure environment?

Explain your method for determining task priority, which might include assessing deadlines, impact on the team, and project requirements. Share an instance where your prioritization skills made a difference in meeting a tight deadline.

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What is your approach to collaborating with development teams?

Describe how you build rapport with development teams, ensuring effective communication and clarity on requirements. Highlight specific cases where your collaboration led to successful implementation of cloud solutions.

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EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
March 24, 2025

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