Sr. Director, Professional Services - Americas Enterprise
Pendo is seeking an experienced Senior Director of Professional Services to lead a dynamic team focused on delivering exceptional customer experiences within the SaaS industry.
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Skills
Leadership
Communication
Strategic Thinking
Cross-functional Collaboration
SaaS Industry Knowledge
Responsibilities
Lead the Professional Services team of consultants and project managers
Manage booking and revenue goals
Ensure profitability through effective P&L management
Drive process improvements and new service offerings
Recruit, mentor, and develop a high-performing team
Collaborate with Sales and Product teams for cohesive customer success
Build and maintain strong relationships with key clients
Education
Bachelor’s degree in Business or related field
Master’s degree preferred
Benefits
401k plan
Health insurance
Competitive salary
Dynamic work environment
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