Pendo is a fast-growing startup aimed at improving society's experience with software. They are looking for a Technical Support Engineer to join a talented global team to provide exceptional technical support to customers.
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Skills
Professional experience troubleshooting software products
Knowledge of JavaScript, HTML, and CSS
Strong team collaboration skills
Ability to learn technical concepts quickly
Fluency in English
Responsibilities
Answer customer questions through the support queue
Be the voice of the customer to the Product and Engineering organizations
Debug customer issues and create reproducible test cases for developers
Take ownership of pushing cases to resolution
Contribute to knowledge documentation
Education
BS in computer science or similar field
Benefits
Competitive salary
Opportunities for growth
Supportive team culture
Commitment to diversity and inclusion
To read the complete job description, please click on the ‘Apply’ button