Job details
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Technical Support Engineer
Pendo is a fast-growing startup aimed at improving society's experience with software. They are looking for a Technical Support Engineer to join a talented global team to provide exceptional technical support to customers.
Skills
- Professional experience troubleshooting software products
- Knowledge of JavaScript, HTML, and CSS
- Strong team collaboration skills
- Ability to learn technical concepts quickly
- Fluency in English
Responsibilities
- Answer customer questions through the support queue
- Be the voice of the customer to the Product and Engineering organizations
- Debug customer issues and create reproducible test cases for developers
- Take ownership of pushing cases to resolution
- Contribute to knowledge documentation
Education
- BS in computer science or similar field
Benefits
- Competitive salary
- Opportunities for growth
- Supportive team culture
- Commitment to diversity and inclusion
To read the complete job description, please click on the ‘Apply’ button
By
Pendo
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DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
LOCATION
No info
SALARY RANGE
$65,000/yr - $75,000/yr
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
July 21, 2024
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