People Operations Coordinator

Penta is a global company providing data-driven solutions to help clients achieve their objectives in an increasingly complex stakeholder environment. We provide cutting-edge intelligence products to help clients understand what their stakeholders think, see, and hear, and then leverage that intelligence to develop and execute effective, measurable strategies. 

Our global team brings decades of experience in business, government, communications, research, data science, and media. Our clients include companies across a variety of industries, including technology, financial services, energy, healthcare, and more. Penta has offices in New York, London, Washington, DC, San Francisco, Vail, Dublin, London, Brussels, Singapore, and Hong Kong.

People Operations Coordinator

Penta is seeking a People Operations Coordinator to assist the VP of People, US in providing a world-class employee experience at our global growing company. The People Operations Coordinator will support all activities supporting US employees, ranging from recruiting and onboarding to employee development and benefits administration. This is a unique opportunity for someone who is looking to further build their human resources career by supporting the growth and development of a talented team at an exciting point in our trajectory. This person will be joining a team that has a strong culture of teamwork and internal customer service for our employees.

The People Operations Coordinator is expected to:

- Provide excellent internal customer service for employees across the company, ensuring  a detail-oriented and thoughtful approach to the employee experience

- Serve as a thought partner to the VP of People, helping her focus on big picture items while ensuring the small details don’t slip through the cracks

- Support recruiting, onboarding, and training of employees across all business units

- Ensure employees have all the information they need to take advantage of the benefits provided by the company (i.e. establish documentation and consistent communication to employees for benefits, compensation, etc)

- Identify areas where policies and procedures may be needed to help support a smooth employee experience

- Serve as a resource for employees and support problem-solving and conflict resolution across the company

- Suggest improvements or initiatives based on quantitative and qualitative feedback from employees and stakeholders

- Lead company-wide employee initiatives in conjunction with the VP of People, such as performance reviews and annual retreats

- Provide support to the staffing, payroll, and benefits functions of the People team

The ideal candidate will have:

- Bachelor’s degree in human resources, business administration, operations management, or related field

- 2+ years of experience working in roles directly supporting human resources activities or initiatives

- Strong customer service mentality and ability to take initiative and solve problems creatively and efficiently

- Strong appreciation for organization and attention to detail, understanding the importance of data integrity in all employee-related matters

- Strong analytical skills - ability to synthesize and leverage data to make decisions (i.e. Microsoft Excel, Powerpoint, etc)

- High emotional intelligence and integrity, with the ability to maintain professionalism and confidentiality at all times

- Ability to embrace change and maintain a continuous learning mindset

- An entrepreneurial spirit, needing minimal guidance to come up with creative solutions to problems

- Experience working in a hybrid environment, preferably in a professional services, communications, and/or research firm

- Experience using Lever ATS and Paylocity HRIS - preferred

Location and Hybrid Schedule:

Our headquarters is in Washington, DC and most of the local team operates on a hybrid schedule. For this position, we are only considering applicants who are available to join our team in our downtown DC office in person three to four days a week.

Salary Range:

The base salary range for this position will be $65,000 - $85,000, depending on a candidate’s experience and qualifications as they relate to the position.

Benefits:

Penta Group is proud to offer a generous benefits package, in which regular full-time employees are eligible for enrollment the first day of the month following their date of hire. Please find a list below of our current benefit offerings:

- Excellent health care, vision, and dental coverage provided by United Healthcare with a significant portion of individual employee premiums, and 50% of dependent premiums, covered by the company

- Competitive retirement benefits with a 401(k) matching 100% up to 3% of an employee’s deferred salary, and matching 50% of the next 2% deferred

- Employer paid short term disability, long term disability, and life insurance, with the option to buy additional coverage

- Twelve weeks paid parental leave

- Flexible paid time off and a generous holiday schedule

- Monthly stipend for cell phone

- Optional pet insurance coverage

- Frequent firm-wide social events and activities

- An excellent environment for learning and growth

Penta Group, LLC values diversity and inclusion, is committed to equal employment opportunity, and to compliance with federal anti-discrimination laws. We also comply with District of Columbia law, which prohibits discrimination and harassment against employees, applicants for employment and interns based on race, color, religion, sex (including pregnancy, childbirth or related medical conditions, reproductive health decisions and breastfeeding), national origin, disability, age (18 and over), personal appearance, sexual orientation, gender identity or expression, marital status, family responsibilities, matriculation (e.g., being enrolled in a college or university or in a business, nursing, professional, secretarial, technical or vocational school), political affiliation, genetic information (including family medical history), lawful use of tobacco products, unemployment status and status as a victim or the family member of a victim of domestic violence, a sexual offense or stalking.