People Analytics Partner

New York, San Francisco

Patreon is the best place for creators to build exclusive content and community for their fans. We enable creators (podcasters, writers, musicians, illustrators, etc) to connect with their fans directly and make money from their creative work. Creators can sell one-off items from their own shops or offer recurring monthly memberships with exclusive access to their work.

There are over 250,000 active creators earning on Patreon and over 10 million members. Our goal has always been to help creators achieve financial freedom doing what they love - and we're leaders in the space, having sent over $3.5 billion to creators since our inception. We’re continuing to invest heavily in building the most talented team in the Creator Economy and are looking for a  People Analytics Partner  to support our mission.

This role is based in San Francisco or NYC and open to those who are able to be in-office 2 days per week on a hybrid work model.

About the Role

• Partner with the HR team and business leaders to understand their needs and goals for people analytics.
• Develop and manage the company's people analytics strategy and reporting framework.
• Design, develop, and maintain a data governance model.
• Optimize or build automated dashboards to empower stakeholders to self-serve their data and analytical needs.
• Use a broad set of analytical tools and techniques to tell compelling stories with data.
• Turn analysis into actionable data-driven insights and make business recommendations that support the company's strategic talent objectives.
• Partner with the PBPs to plan and deliver the engagement survey
• Partner with PBPs to plan performance review and give input on assessment criteria
• Drive data-driven people decisions and mindset across the company, starting with the HR team.
• Educate and empower HR teams with advanced analytic methods and insights.
• Conduct research on trends, benchmarks, and best practices to drive the company's long-term talent strategy and effectiveness.
• Identify any data discrepancies and oversee data hygiene for people analytics to ensure accuracy and clean data.

About You

• 4+ years in people analytics 
• Bachelor’s degree in Applied Statistics/Analytics or other quantitative fields of study preferred
• Meticulous mindset on data. Often asks questions why and if we are using the best methodology
• Experience with a variety of data analysis tools and techniques
• Excellent communication and presentation skills
• Ability to work independently and as part of a team
• Strong background in data analysis, reporting, and visualization, potentially having use multiple visualization tools

About Patreon

Patreon powers creators to do what they love and get paid by the people who love what they do. Our team is passionate about making this mission and our core values come to life every day in our work. Through this work, our Patronauts:

• Put Creators First | They’re the reason we’re here. When creators win, we win. 
• Build with Craft | We sign our name to every deliverable, just like the creators we serve.
• Make it Happen | We don’t quit. We learn and deliver. 
• Win Together | We grow as individuals. We win as a team.

We hire talented and passionate people from different backgrounds across the organization. If you’re excited about a role but your past experience doesn’t match with every bullet point outlined above, we strongly encourage you to apply anyway. If you’re a creator at heart, are energized by our mission, and share our company values, we’d love to hear from you.

Patreon is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class.

Patreon offers a competitive benefits package including and not limited to salary, equity plans, healthcare, unlimited paid time off, company holidays and recharge days, commuter benefits, lifestyle stipends, learning and development stipends, patronage, parental leave, and 401k plan with matching.