People Operations Manager - Irvine, CA (Remote)

Trinity Property Consultants is looking for passionate individuals who will add to our people focused culture and help us to continue to provide world class support to our team members, residents, investors and vendors. Today we are one of the nation’s fastest growing privately held multifamily organizations looking to expand in both size and new markets across the country. We are proud to be among NHMC’s Top 50 Apartment Owners and Managers with a portfolio consisting of over 130 properties across the US, and properties ranging from Student Housing to Suburban Living, Luxury Living and Senior Living Communities. An innovative leader in our industry, we know hiring and retaining the industry’s most talented professionals is the key to our success. We look forward to welcoming you to our team and investing in your career growth and development.

Salary: $80K-90K annually, based on experience, plus quarterly performance bonuses & more!!

Job Description:

The People Operations Manager will assist us in creating a supportive and engaging experience for our team members. This role will be an essential partner with our leadership and site team members.

You’ll have your hands in every part of the employee life cycle, including onboarding, coaching, performance management and development, diversity inclusion, employee engagement initiatives, offboarding, system support, and driving people-related analytics.

Essential Functions:

• Build positive relationships among employees and leaders at all levels. Resolve employee concerns through compassion, a systematic approach, clear documentation, and timely follow-through.
• Build positive relationships among employees and leaders at all levels. Resolve employee concerns through compassion, a systematic approach, clear documentation, and timely follow-through.
• Manage, investigate, and resolve employee complaints, grievances, and other workplace concerns in an efficient, manner, including collecting sufficient documentation to protect the company and communicating effectively with all interested parties. Track trends and escalate concerns as needed.
• Manage Employee relations issues for onsite and Corporate team members including oversight of the Employee Disciplinary process, training, coaching, tracking, auditing, and following up as needed.
• Analyze and share employee relations trends with Leadership and help develop proactive strategies, solutions, programs, and policies.
• Manage separations and the employee exit process, including effectively off-boarding employees, conducting exit interviews and surveys, and developing useful data and feedback to share with the leadership team.
• Serve as a point of contact to support employees regarding employee feedback, concerns and general people support.
• Coach and support managers on performance, disciplinary actions, and workplace concerns.
• Manage separations and the employee exit process, including effectively off-boarding employees, conducting exit interviews and surveys, and developing useful data and feedback to share with the leadership team.
• Develop, improve, and facilitate internal training depending on company needs.
• Proactively identify opportunities and assess improvements to the employee experience and partner with management to develop and implement innovative and lasting solutions.
• Partner with members of the People Operations team to implement a comprehensive communications strategy to promote best practices throughout the organization.
• Support with custom reporting and track metrics including retention, turnover, engagement, and other key statistics that can be leveraged for productivity, process, and system improvements.
• Assist with onboarding and cross-training other team members.
• Partner with the Director of People Operations on engagement and development initiatives including supporting the performance management process, training enhancements, and onboarding of new team members.
• Support with the process and system enhancements and management including assisting with optimization of HRIS platforms such as ADP.
• Partner and communicate effectively as needed with People Operations groups including Learning & Development and Talent Acquisitions.
• Lead or contribute to ad hoc cross-functional People Operations-related projects and administrative duties.
• Partner with the Director of People Operations to design, develop and execute a comprehensive total rewards and performance management strategy and programming that aligns with our culture ans business strategy and allows us to attract, retain and motivate top talent
• Oversight of Workers Compensation program.
• Partner with People Ops leadership on legal updates including assistance rolling out new policies and procedures as needed.
• Own and/or assist with a variety of People and Culture projects and workflow process improvements.
• Additional duties as assigned.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the team member for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Special Requirements:

Attendance/Travel:

• This position is a full-time position and may require the availability to work flexible hours occasionally.
• Regular attendance and active participation at company functions and events is expected.
• Ability to travel domestically for up to 15%.

Qualifications:

Education:

• Bachelor’s degree required.
• PHR, SPHR, or SHRM certification preferred.

Experience

• 5+ Years of Experience in Human Resources.
• Previous experience with multi-state law preferred.

Computer Skills:

• Proficient in Microsoft Office Suite.
• HRIS experience preferred.

Other:

• Strong organizational, time management, customer service, and project management skills.
• Must be comfortable communicating across all levels and businesses.

We’ve Got You Covered!

• Medical, Vision, & 125 Plan
• We cover 100% of the monthly premium costs for medical, vision and dental and offer dependent medical plans
• Retirement Plans
• Prepare for retirement and ramp up your 401(k) savings with a 2% employer match
• Group Life, Long-Term, and Short-Term Disability Insurance
• We provide up to $25,000 of coverage if the unimaginable occurs
• Paid Holidays & Vacation
  • 2 weeks of accrued paid vacation annually in the first 2 years of service
  • 3 weeks of accrued paid vacation annually after 3 years of service
  • 4 weeks of accrued paid vacation annually after 6+ years of service
• Enjoy 12 paid holidays and accrue anywhere from 2 – 4 weeks of paid vacation as you accumulate years of service.
• Sick Time
• Not feeling well? We provide you with 48 hours of sick pay each year

• Referral Bonuses
  • Great Talent Knows Great Talent - Bonuses provided for hires made through employee referrals
• Volunteer Time-Off
  • If you need a day off to volunteer in your community, we’ll provide you with the support you need
• Discounts & Scholarships
  • Save with group purchasing discounts on computers and appliances, housing discounts, and exclusive scholarship opportunities!

• Additional Perks Include…
• Employee Assistant Program (EAP)
• Health Advocate and Travel Assistance Program
• Generous Emergency On-Call Policy for Facilities Team Members
• Bereavement Pay if dealing with an unfortunate death in the family
• Competitive Bonus & Commission Structures
• Extensive Professional Development Training and Reimbursement Program
• Opportunities for Advancement

See more about our Company at: https://www.trinity-pm.com/join-our-team

Trinity Property Consultants is an equal opportunity employer and does not discriminate against persons because of age, race, color, creed, religion, disability, gender, ethnic or national origin, or veteran status. Trinity Property Consultants prohibits discrimination against individuals with disabilities and will reasonably accommodate applicants with a disability, upon request, and will also ensure reasonable accommodation for employees with a disability.

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