Software Engineer, Collections (SF/NYC)

Online identity is the foundation of how more and more businesses operate in a world where consumer behavior, privacy, and what constitutes an individual are constantly changing. We’re building the first universal and comprehensive identity infrastructure to help businesses of all sizes manage their customers, prevent fraud, and keep personal information protected.

Founded in 2018 and headquartered in San Francisco, Persona is backed by top VC firms, including Index Ventures, Coatue, and Founders Fund. We’re extremely proud of our team and the work we’ve collectively accomplished so far. This position is based in San Francisco where the team is in-office Tuesday, Wednesday, and Thursday with the option to work from home Monday and Friday. We offer relocation support for those based outside of San Francisco Bay Area. 

About the role

We’re building both a product and a technology, and we always prioritize acting in a customer-centric way. In this role, you'll be presented with challenging technical problems, including (but not limited to) building a fully flexible, cross-platform app that powers fraud prevention, trust, and compliance across diverse industries.

• Design, build, and ship product features for Persona’s core identity information collection flow
• Build the no-code editor used by our business customers to build, design, theme, test, and analyze collection flows
• Develop innovative ways to process, extract,  and orchestrate on collected identity information
• Collaborate with customers and internal teams to understand complex use cases and develop platform-enhancing solutions
• Handle all different types of scale - from helping a new start up automate their manual processes to supporting enterprises with their Super Bowl Sunday scale

• Product-thinker - You build products in a way that maximizes product value while minimizing complexity. You understand and can resolve tensions between product requirements and engineering design for large-scale projects.
• Innovative mindset - You go beyond implementing what is tasked and make product suggestions and features that help push our product forward. You are naturally curious and embrace change.
• Independent thinking - You can turn around features within days because you learn from your mistakes quickly, and know how to unblock yourself if you get stuck. You give yourself agency to take on new problems and drive them to impactful solutions.
• Perfect is the enemy of good - You take pride in understanding and solving problems as soon as possible, and learn quickly from mistakes in the spirit of growing as an engineer. 
• Collaborative spirit - Collaboration isn’t just a buzzword for you, it’s your secret to success. You leverage the diverse perspectives of your teammates and sometimes go out of your way to learn other functions to get the job done.

• 2+ years of experience as a software engineer
• Experience with our tech stack: React, Ruby on Rails, Kubernetes, Google Cloud (GCP), MySQL, MongoDB
• Experience building performant, highly interactive web applications

Offer and benefits

For this role, the estimated base salary range is between $140,000 - $220,000. Base salaries are just one component of the total compensation package and are determined by a number of factors such as years of experience, expertise, qualifications and more. In addition to base salary, we offer competitive equity packages that play a big part in recognizing you for the huge impact you will have on helping us achieve our mission. Please note, the salary range is a guideline that is subject to change without notice. We are proud to offer best-in-class benefits at Persona. From 401K matching and parental leave, to quarterly company-wide mental health days, unlimited PTO, family planning and wellness stipends, we constantly seek ways to continue embodying our value of People First.

Diversity, equity, inclusion and belonging

At Persona, we strive to put diversity and inclusion at the forefront of everything we do, reflecting our core values. Our DEIB Employee Resource Group seeks to build a diverse and inclusive team that fosters an environment where each Personerd feels empowered to bring their unique differences to work and achieve their full innovative potential. Our hope is that by fostering such an environment, we strengthen our business and relationships by putting people first.

We strive to promote a culture that celebrates diversity and inclusiveness regardless of, but not limited to, race, gender, sexual orientation, family status, religion, ethnicity, national origin, physical disability, veteran status, or age.