Job Details

New ideas are all around us, but only a few will change the world. That’s our focus at JPL. We ask the biggest questions, then search the universe for answers—literally. We build upon ideas that have guided generations, then share our discoveries to inspire generations to come. Your mission—your opportunity—is to seek out the answers that bring us one step closer. If you’re driven to discover, create, and inspire something that lasts a lifetime and beyond, you’re ready for JPL.

Located in Pasadena, California, JPL has a campus-like environment situated on 177 acres in the foothills of the San Gabriel Mountains and offers a work environment unlike any other: we inspire passion, foster innovation, build collaboration, and reward excellence.

JPL has been a critical part of space exploration since the beginning, with an unmatched history of creating groundbreaking advances in science and technology. Designing, building, and testing new technologies requires the support and expertise of security professionals to protect the personnel, physical assets, and intellectual property that make such breakthroughs possible.

In this position, you will be a member of the Protective Services Division’s Personnel Security Group (PSG) responsible for Visitor, Badging, Access, and Background Investigative Processing and will report to the PSG Supervisor. You will be responsible for a variety of duties in support of security procedures/requirements and will be eligible for career growth opportunities as you master and employ skills learned. You will process and issue visitor, employee, and affiliate badges, including access to secure locations. You will facilitate day-to-day security authorizations, as well as assist in long-range security requirements for specific missions and projects. You will serve as a Personnel Security liaison to other groups at JPL that may include, but are not limited to: Human Resources; Education Office; International Visit Coordination; Electronic Security and Risk Mitigation; Special Programs; Identity, Credential and Access Management (ICAM). You must possess strong customer service skills and be able to work in a fast paced and high-volume atmosphere.

As a member in PSG, you will work within a collaborative team environment while taking independent action, analyzing problems, and providing focused solutions to effectively communicate information to various audiences orally and through written communication. The work is diverse, challenging, and requires well-developed interpersonal skills including sensitivity, patience, and flexibility to communicate with internal and external customers in a friendly, courteous, and efficient manner at all times. If this environment interests you, please apply.

Qualifications:

• Typically requires a High School diploma with a minimum of six years related experience; Associates Degree with a minimum of one-year related experience.

• Solid understanding of government badge procedures (i.e., HSPD-12, NASA Procedural Requirements) is strongly preferred.

• Thorough understanding of Microsoft Office, specifically PowerPoint, Word and Excel.

• Ability to: think logically; prioritize work assignments; learn, apply, interpret, and explain provisions of governmental rules and department procedures; evaluate situations accurately and take effective action; input information accurately and efficiently into various databases.

• Detail-oriented and a self-starter.

• Willingness to perform a variety of tasks depending upon operational needs.

• Demonstrate a positive and professional attitude with excellent customer service skills.

• Willingness to create and promote an equitable and inclusive workplace where diversity is celebrated and valued.

• Ability to maintain a professional demeanor, using tact and good judgement in dealing with the public and all levels of the Lab workforce, including executive management, scientists and engineers, government civil servants, contractors, and foreign nationals.

• The position requires 100% on-Lab presence, eight hours per day and five days a week (Monday-Friday) and some overtime may be required.

• Must be a U.S. Citizen and able to obtain an Active Secret Clearance.

Preferred Qualifications:

• Working knowledge of the Electronic Application Submission System (eAPP), formerly known as the Electronic Questionnaire for Investigations Processing (e-QIP), and the Defense Security Service.

• Experience processing SF85, SF85P, and SF86 government forms to launch personnel background investigations.

• Knowledge of USA, JPL ID, Badge Scheduler, IdMAX, URC and Lenel applications.

JPL has a catalog of benefits and perks that span from the traditional to the unique. This includes a variety of health, dental, vision, wellbeing, and retirement plans, paid time off, learning, rideshare, childcare, flexible schedule, parental leave and many more. Our focus is on work-life balance, and living healthy, fulfilling lives as we Dare Mighty Things Together. For benefits eligible positions, benefits are effective the first day of the month coincident with or immediately following the employee’s start date.

For further benefits information click Benefits and Perks

The hiring range displayed below is specifically for those who will work in or reside in the location listed. In extending an offer, Jet Propulsion Laboratory considers factors including, but not limited to, the candidate’s job related skills, experience, knowledge, and relevant education/training. Hiring range for this job may be adjusted based on primary work location outside of Pasadena, California. This adjusted range will be provided to candidates by the Recruiter when applicable.

The typical full time equivalent annual hiring range for this job in Pasadena, California.

JPL is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, citizenship, ancestry, age, marital status, physical or mental disability, medical condition, genetic information, pregnancy or perceived pregnancy, gender, gender identity, gender expression, sexual orientation, protected military or veteran status or any other characteristic or condition protected by Federal, state or local law.

In addition, JPL is a VEVRAA Federal Contractor.

EEO is the Law.

EEO is the Law Supplement

Pay Transparency Nondiscrimination Provision

The Jet Propulsion Laboratory is a federal facility. Due to rules imposed by NASA, JPL will not accept applications from citizens of designated countries or those born in a designated country unless they are Legal Permanent Residents of the U.S or have other protected status under 8 U.S.C. 1324b(a)(3). The Designated Countries List is available here.