UX Designer and Researcher

Founded in 2015, Phil is a San Francisco-based, Series D health-tech startup that is building a platform that interfaces between doctors, pharmacies, and patients to streamline the process of patients receiving prescriptions. This is a complex, archaic industry, and we've set out to change that. 

Phil’s B2B2C platform provides an end-to-end prescription management and delivery service. Our robust platform connects patients, prescribers, pharmacies, and manufacturers, enabling easy and affordable access to medicine. Through its digital stakeholder experiences, patient access services, market access solutions, and distribution models, pharma manufacturers can deliver affordable and timely therapy access to patients, resulting in more patients staying on their treatment plans longer. Consequently, pharma manufacturers are enabled for more innovation.

The team at Phil is a group of like-minded individuals from varying backgrounds, passionate about creating a new and innovative healthcare platform that is focused on patient experience and overall human wellbeing. Ready to join our team of mission-driven, analytical, and passionate people? Keep reading!

Position Overview

We are looking for a hybrid designer, Product Designer/User Researcher, who is passionate about solving complex problems and assisting in patient onboarding for therapy. This role requires creative problem-solving skills, strong execution, and the drive to see projects through from research to design delivery. You should be excited about achieving our objectives by partnering with design, product, engineering, and operations. We are seeking a critical thinker with an innovative approach to simplifying products to make them accessible and easy to use for everyone.

Responsibilities

• Create user-friendly design layouts, sketches, prototypes, and high-fidelity UI for mobile and web platforms.

• Analyze and synthesize research data to create actionable insights and recommendations to drive business growth

• Defining and driving ambiguous projects end to end with minimal guidance.

• Collaborate with product, operations, engineering, and clients to integrate research insights into strategic and tactical decisions.

• Be comfortable documenting and explaining your design decisions. Use data to inform your decision-making process.

• Experience working with design systems and integrating them into product development and engineering processes.

What you bring

• Minimum of 5 years of experience in user research and design for consumer experiences and enterprise software.

• Health tech experience is nice to have but not required.

• Strong communication skills and ability to effectively collaborate with other designers and cross-functional partners, including product managers and engineers.

• Worked in an agile development environment and is comfortable working in a fast-paced environment.

• Experienced at iterative ideation and deliverables, seeking and receiving feedback as a natural part of the product development process, and finding opportunities inside requirements and constraints.

• Inspiring new ways of thinking and exploring the unknown using fresh and unique approaches to design problems