Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy
Jobs / Job page
Biomedical Equipment Technician - Columbia, South Carolina image - Rise Careers
Job details

Biomedical Equipment Technician - Columbia, South Carolina

Job TitleBiomedical Equipment Technician - Columbia, South CarolinaJob DescriptionBiomedical Equipment TechnicianThis position will be responsible for customer relationship management through the effective use of technical knowledge to install, troubleshoot, service, and maintain equipment at customer sites; generate service revenue; adhere to state and federal regulatory requirements.Your role:• Perform preventative maintenance and service repair on equipment utilizing the service manual, OJT, OEM or 3rd Party training.• The identification and resolution of customer issues, providing the customer with the appropriate communication and involving appropriate site service personnel.• Maintaining customer satisfaction is the primary goal. Therefore, the BMET must demonstrate ownership in difficult circumstances and show a sense of urgency about delivering results, ability to establish the priorities of the moment by assessing the priorities communicated by the Site Manager, the Site Team or the customer.• Independently complete PMs, FCOs, installations, and all related tasks and independently diagnose, resolve electronic, network, and mechanical problems, and resolve customer issues.You're the right fit if:• You have acquired 1or more years of experience servicing medical equipment; general biomedical, patient monitoring, blood pressure monitors, defibrillators, or infusion pump experience highly preferred.• You have an Associates degree in electronics or equivalent combination of education and experience; BSEE/BSEET/BSME/BSMET preferred.• Your skills include working knowledge of electronic circuit boards, schematics, processors and computer hardware including applications, programming, and systems functionality. Ability to understand and apply electronic, mechanical, and networking theory to install, diagnose, and repair equipment, including knowledge and use of all necessary tools and test equipment is also required.• You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this Field Service position.• You must be able to work flexible hours (based on business needs to include overtime, weekends, and on-call rotations) and safely work with radiation sources and/or radioactive materials; wear all required personal protective equipment.How we work togetherWe believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.This is a Field role.About PhilipsWe are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.• Learn more about our business.• Discover our rich and exciting history.• Learn more about our purpose.• Learn more about our commitment to diversity and inclusion.Philips Transparency DetailsThe hourly pay range for this position in South Carolina is $17.90 to $30.69, plus overtime eligible.This role also includes on-call pay, training, and advancement opportunities. The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity.In addition, other compensation, such as an annual incentive plan, field service incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here.At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case.Additional InformationUS work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to Columbia, South Carolina.#LI-PH1This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration.Philips is an Equal Employment and Opportunity Employer/Disabled/Veteran and maintains a drug-free workplace.
Philips Glassdoor Company Review
3.7 Glassdoor star iconGlassdoor star iconGlassdoor star icon Glassdoor star icon Glassdoor star icon
Philips DE&I Review
4.1 Glassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star icon Glassdoor star icon
CEO of Philips
Philips CEO photo
Jeff DiLullo
Approve of CEO

Average salary estimate

Estimate provided by employer
$58000 / ANNUAL (est.)
min
max
$58K
$58K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Biomedical Equipment Technician - Columbia, South Carolina, Philips

As a Biomedical Equipment Technician at Philips in Columbia, South Carolina, you'll be the hero in the world of healthcare technology. This dynamic role involves a variety of tasks aimed at providing exceptional customer service while ensuring that advanced medical equipment runs smoothly and efficiently. You'll utilize your technical know-how to install, troubleshoot, and maintain essential medical devices such as patient monitors, defibrillators, and infusion pumps. Your mission is to maintain high customer satisfaction by addressing issues swiftly and effectively, all while adhering to state and federal regulations. With a mix of preventive maintenance and service repairs, you'll work independently to diagnose and resolve electronic, mechanical, and networking challenges. Imagine the satisfaction that comes from knowing that your efforts directly contribute to the well-being of patients! To thrive in this role, having 1 year or more of medical equipment servicing experience will be invaluable. A degree in electronics or a related field is preferred, alongside a strong understanding of electronic circuit boards, schematics, and programming. Flexibility is key, as you'll occasionally work overtime, weekends, and on-call shifts. If you're ready to take on this rewarding challenge and make a meaningful impact, Philips is excited to hear from you.

Frequently Asked Questions (FAQs) for Biomedical Equipment Technician - Columbia, South Carolina Role at Philips
What are the primary responsibilities of a Biomedical Equipment Technician at Philips?

A Biomedical Equipment Technician at Philips is primarily responsible for the installation, troubleshooting, and maintenance of medical equipment. This includes performing preventative maintenance and service repairs at customer sites, generating service revenue, and ensuring compliance with regulatory requirements. The technician also plays a crucial role in customer relationship management, addressing customer issues effectively, and maintaining high levels of customer satisfaction.

Join Rise to see the full answer
What qualifications do I need to become a Biomedical Equipment Technician at Philips in Columbia, South Carolina?

To qualify for the Biomedical Equipment Technician position at Philips, candidates should ideally possess an Associate's degree in electronics or a similar field. Additionally, having at least 1 year of experience in servicing medical equipment, particularly in areas like patient monitoring and defibrillators, is preferred. Technical skills such as understanding electronic circuit boards and mechanical theory are also critical.

Join Rise to see the full answer
Does Philips offer training for Biomedical Equipment Technicians?

Yes, Philips is committed to the professional development of its Biomedical Equipment Technicians. Besides on-the-job training, the company provides opportunities for further development through workshops and training programs focused on specific medical technologies and customer service skills, ensuring that you stay updated with the latest advancements.

Join Rise to see the full answer
What is the work environment like for a Biomedical Equipment Technician at Philips?

At Philips, Biomedical Equipment Technicians primarily work in the field at customer sites, allowing for a hands-on experience in various healthcare settings. While many aspects of the work are independent, there is an emphasis on teamwork and collaboration, especially when issues require multiple specialists. You'll need to adapt to different environments, often working flexible hours that include on-call and overtime.

Join Rise to see the full answer
What are the growth opportunities for a Biomedical Equipment Technician at Philips?

Philips values career advancement and offers various growth opportunities for Biomedical Equipment Technicians. As you gain experience and expertise, you may progress into roles with more responsibility, such as Field Service Manager or other specialized positions within healthcare technology. Additionally, Philips provides extensive benefits, including education reimbursement, to support your professional development.

Join Rise to see the full answer
Common Interview Questions for Biomedical Equipment Technician - Columbia, South Carolina
Can you describe your experience with medical equipment service and repair?

In your response, highlight any specific medical devices you've worked with, focusing on your troubleshooting processes and any repair skills you've developed. Be specific about how your past experience aligns with the expectations for the role at Philips.

Join Rise to see the full answer
How do you prioritize tasks when faced with multiple service requests?

Discuss your approach to assessing the urgency of requests, using examples from your experience. Emphasize your problem-solving skills and how you communicate with customers and teams to keep everyone informed.

Join Rise to see the full answer
What safety protocols do you follow when working with medical devices?

It's important to mention your knowledge of safety regulations and practices. Discuss specific safety measures you've taken in past roles, especially regarding handling radioactive materials or operating under other potentially hazardous conditions.

Join Rise to see the full answer
How do you handle difficult customer interactions?

Share a specific example where you faced a challenging situation with a customer. Outline your response strategy, emphasizing empathy, communication, and your commitment to resolving their issues effectively.

Join Rise to see the full answer
Can you walk us through a successful installation you've completed?

Walk the interviewer through the installation process from start to finish, highlighting your attention to detail and any challenges you faced. Provide insights into how you ensured the customer was satisfied with the final setup.

Join Rise to see the full answer
What skills do you believe are essential for a Biomedical Equipment Technician?

Discuss both technical skills, such as knowledge of electronic circuit boards, as well as soft skills like communication, problem-solving, and customer service. Emphasize how these skills help in building relationships with clients.

Join Rise to see the full answer
How do you ensure compliance with regulatory standards?

Talk about your understanding of the relevant regulations and your experience in adhering to them in your previous roles. Discuss how you keep up-to-date with any changes in policies or practices that impact your work.

Join Rise to see the full answer
Describe a time when you had to adapt to new technology quickly.

Share an example of a situation where you had to learn a new device or software. Illustrate your ability to adapt swiftly and how that experience makes you a strong candidate for Philips.

Join Rise to see the full answer
What motivates you to work in the biomedical field?

Use this opportunity to express your passion for healthcare technology. Talk about the impact that medical equipment has on patient care and how that drives your commitment to high-quality service.

Join Rise to see the full answer
Why do you want to work for Philips as a Biomedical Equipment Technician?

In your answer, mention Philips' commitment to healthcare and its values. Discuss what excites you about joining the company and how you envision contributing to their mission of improving lives through technology.

Join Rise to see the full answer
Similar Jobs
Photo of the Rise User
Hakkoda Remote Jaipur, Rajasthan
Posted 10 days ago
N/A Hybrid Texarkana, TX
Posted 8 days ago
Photo of the Rise User
Mission Driven
Social Impact Driven
Passion for Exploration
Reward & Recognition
Photo of the Rise User
Posted 6 days ago
Posted 4 days ago
Photo of the Rise User
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Equity
401K Matching
Photo of the Rise User
Posted 8 days ago
Photo of the Rise User
Posted 12 days ago

At Philips, we strive to make the world a healthier and more sustainable place through meaningful innovation. Our goal is to improve the lives of 2.5 billion people a year by 2030, including 300 million in underserved communities and 1 million wor...

91 jobs
MATCH
Calculating your matching score...
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
December 23, 2024

Subscribe to Rise newsletter

Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!