RN Clinical Manager - job 2 of 3

As an RN Clinical Manager at Phoenix Home Care and Hospice, your primary responsibilities will include developing and revising care plans per physicians' orders, providing nursing care, supervising health team members, and ensuring timely and accurate documentation. You'll be instrumental in communicating patient statuses and conducting quality improvement assessments to enhance our service delivery.

To qualify for the RN Clinical Manager position at Phoenix Home Care and Hospice, you must have a current Missouri or compact RN license, strong home health experience is preferred, and at least one year of successful RN experience. You also need a valid driver's license, proof of liability insurance, a current CPR certificate, and the physical ability to lift and perform patient care tasks.

The RN Clinical Manager at Phoenix Home Care and Hospice will enjoy a work schedule of Monday through Friday, from 8 AM to 5 PM. While the position may require some rotating weekend shifts and on-call duties, the organization emphasizes work-life balance, providing support and structure for its team members.

Phoenix Home Care and Hospice offers an attractive benefits package for the RN Clinical Manager role, including a competitive salary between $60-75k per year, comprehensive medical, dental, and vision plans, a 401K retirement plan, paid time off, life insurance options, and opportunities for ongoing professional development and training.

While home health experience is preferred for the RN Clinical Manager position at Phoenix Home Care and Hospice, dedicated RNs with strong clinical backgrounds and a passion for providing quality care are encouraged to apply. The organization values the unique skills and perspectives each candidate can bring to the team.

When developing a patient care plan, I first assess the patient’s needs by collaborating with the healthcare team and communicating with family members. I ensure that the plan aligns with the physician's orders, is tailored to the individual's needs, and accommodates the preferences of the patient and their family.

To effectively oversee a care team, I prioritize clear communication and delegation. I hold regular meetings to address concerns, provide updates on patients, and encourage feedback. I believe in empowering team members by involving them in decision-making processes related to care, fostering a collaborative environment.

In my previous roles, I've actively participated in quality improvement initiatives by conducting chart audits, identifying problem areas, and implementing corrective actions. I believe that ongoing quality assessments are vital for enhancing patient care and ensuring compliance with industry standards.

When a patient isn't responding to treatment, I first gather data to assess the situation, including consulting with healthcare providers. I communicate closely with the patient and family to explain the findings and facilitate a collaborative approach to adjust the care plan as needed based on evidence and best practices.

My approach to discharge planning starts at admission, ensuring that all stakeholders are involved from the beginning. I assess the patient's ongoing needs, coordinate post-discharge care, and provide education to the patient and family about follow-up plans, medications, and resources available.

I stay updated with relevant regulations by participating in training and reviewing policy changes. I reinforce compliance within my team by conducting regular check-ins, audits, and developing training sessions to address areas that require improvement, ensuring we meet federal and state laws.

In a fast-paced healthcare environment, I employ strong organizational skills to prioritize tasks based on urgency and patient needs. I frequently reassess priorities and remain flexible to adapt if unexpected situations arise, always focusing on delivering quality care.

In a previous role, I had a patient who was resistant to the treatment plan. I arranged a meeting with the patient and their family to address concerns, listen to their perspective, and work collaboratively to modify the plan. This open communication ultimately led to improved compliance and patient satisfaction.

Essential qualities for an RN Clinical Manager include strong leadership and communication skills, clinical expertise, problem-solving abilities, compassion, and the ability to foster teamwork. A successful manager must navigate challenges effectively while maintaining a focus on quality patient care.

I prioritize education by ensuring that information is presented in a clear and relatable manner. I engage patients and families in discussions about the care plan, encourage questions, and provide written materials that reinforce key points, ensuring everyone feels informed and involved.