Channel Account Manager

We believe it takes great people to create a great product. That’s why our team lives our company values, and we hire based on them, too. Since 2010, Pipedrive has been on a mission to support sales and marketing teams with easy-to-use, powerful tools that make everyday work faster and easier. Today, our cloud-based software is trusted by over 100,000 companies and used in 179 countries. We have grown from a five-person team to a truly international company of over 850+ people, representing more than 50 nationalities, with ten offices distributed across Europe and the US. In 2020, Pipedrive received a majority investment from Vista Equity Partners, a global investment firm that invests exclusively in enterprise software, data and technology-enabled businesses, making Pipedrive the fifth unicorn from Estonia.

In this role, you will manage a portfolio of solution providers across the EMEA region, focusing on enabling partners and driving new business growth. You will be key in accelerating Pipedrive’s market reach and supporting our partners’ growth initiatives.

As a channel account manager, your main responsibilities include enabling solution providers to expand and grow their business with Pipedrive, collaborating on joint business strategies, and tracking key performance metrics related to new customer acquisition.

• Build and maintain productive, professional relationships with key solution providers in your portfolio across EMEA
• Lead joint business planning with solution providers to set growth targets and define key milestones for achieving new business
• Work closely with solution providers to review and assess pipeline health, overcome barriers, and develop strategies to accelerate the sales cycle and deal conversion
• Collaborate with internal sales, customer success, and marketing teams to drive partner success
• Work alongside partner marketing to execute demand-generation campaigns and events that support new customer acquisition efforts
• Track, measure, and report on key metrics such as revenue growth and new customer acquisition driven by partner efforts
• Meet assigned sales targets and business objectives
• Provide quarterly updates on partner performance to sales and executive management
• Ensure solution providers are aligned with Pipedrive’s key themes and strategic goals and supported with the necessary resources to drive business opportunities

• 3-5 years of experience in channel sales or partner management, with a focus on new business development
• Familiarity with CRM systems such as Salesforce, HubSpot, Zendesk, Freshworks, or Zoho, and an understanding of their partnership ecosystems
• Excellent written and spoken English
• The ability to develop solution providers into trusted advisors and drive new business growth
• Demonstrated success in a performance-based environment, with experience achieving metrics-based sales goals
• Excellent time management and great communication skills
• The ability to work effectively with partners and internal teams
• Experience in business planning and executing demand generation campaigns
• The ability to prioritise and manage multiple tasks independently or within a team
• Willingness to travel up to 20% across EMEA
• Bachelor’s degree or equivalent professional experience

• A value-driven work environment where people come first
• A lively bunch of colleagues from over 50 different countries, with offices in Lisbon, Tallinn, Tartu, Prague, London, Dublin, New York, Florida, Riga and Berlin
• A team serious about getting things done while not taking ourselves too seriously
• A world-class working environment full of the usual nice perks and some more
• Freedom to execute your ideas with a passionate and motivated team supporting you
• Flexible working hours as long as you’re there for your team members
• Lots of room for personal and career development, with internal and external training opportunities
• Competitive salary including all the benefits you’d expect from a great employer (annual bonus system, health insurance, meal allowance, flexible benefits – you can choose whether to use the credit on parking, a public transport card, technology, etc.)

We're on the lookout for a channel account manager, for the Channel Sales team, who is passionate about helping partners drive new business.

If this is something for you, send us your resume (in English) or a link to your LinkedIn profile and please add why we should pay extra attention to your application.